Customer Service Representative 2
Kelly Services    05-26-2017 Madison, WI, USA

Customer Service Representative – Madison, WI
Kelly Services is currently recruiting for a Customer Support Representative for our client; one of the world’s leading equipment and manufacturing companies at its Financial Headquarters location in Madison, WI.

This assignment tentatively starts in June 2017 and pays $15.71 per hour. 

Job Description 
•    Researches, analyzes, and responds to inquiries of a complex nature and assists less experienced staff with complex customer issues. 
•    Contacts customers to resolve outstanding customer service issues. 
•    Assists supervisors in the continuous improvement of the customer service delivery process.
•    Use telephone skills to solve customer issues.
•    Review payment history and account information.
•    Update/confirm customer demographics.
•    Follow procedures and work within federal and state regulations and company policy.
•    Display excellent communication, both verbal and written.
•    Handle a wide variety of issues and solving problems and working in a global team environment.

Skills and Qualifications
•    High School Diploma or Equivalent required, but a Bachelor's degree in business or a related discipline is preferred.
•    Minimum of 1 year experience in customer service environment.
•    Ability to remain seated for long periods of time to perform telephone work in a call center environment.
•    Must possess basic to intermediate computer skills and MS Office experience.
•    Strong computer aptitude; familiar with both mainframe and software applications.
•    Ability to learn quickly and apply new knowledge.
•    Must possess strong attention to detail.
•    Must possess strong written and verbal communication skills.
•    Capacity to quickly change focus on work activities.

Term of Assignment
•    8-month assignment: June 2017 to February 2018, with a possibility of an extension depending on performance and needs of the client. 
•    Scheduled shifts will be 8 hours and fall between 7am-6pm, Monday-Friday with 2-3 weeks of training provided.

Sales Coordinator 5
Gissllc    05-12-2017 Milwaukee, WI, USA

Note: Must have insurance industry experience. Medicaid & Medicare experience is required.

 

Job Summary:

The Sales Coordinator is responsible for coordinating all activities related to growing and retaining the Medicare Advantage enrollment. The primary responsibilities include providing assistance to the Sales & Marketing Manager and the Medicare Benefits Consultants. This position reports to the Sales Manager.

 

Job Duties:

Duties listed below may vary in terms of importance and other duties may be added or eliminated.

  • Prepare reports on a daily and monthly basis. The monthly reports feed into the Monthly Dashboard Report that the Sales Manager prepares for Senior Management.
  • Calculate commissions for the Medicare Benefits Consultants for new sales on a monthly basis and for retention on a quarterly basis. Calculate commissions for our brokerage network on a monthly basis.
  • Check eligibility in ForwardHealth and MARx for the daily business reply cards, etc.
  • Enter Sales Notes from the Medicare Sales Representatives into TruCareon a daily basis.
  • Enter tracking numbers for gift cards and store in managers locked file cabinet. Receive requests for additional gift cards from the Medicare Sales Representatives, obtain cards, assign on spreadsheet. Enter names of recipients of the gift card on the tracking spreadsheet. Ensure the data is complete and that no person receives over $50.00 per calendar year.
  • Maintain the broker database and provide assistance to the brokerage network.
  • Monitor the daily TR/R to ensure that SNP members maintain their Medicaid eligibility.
  • Assist individuals in enrolling in the Medicaid Assistance Purchase Plan (MAPP).
  • Monitor the monthly Medicaid Recertification Report and assist members as needed with their recertification and re-enrollment into iCare Medicaid as needed.
  • Answer questions from team members, internal staff, and appointed brokers concerning Medicaid and Medicare eligibility.
  • Respond to reply cards received from non-qualified SNP people to potentially enroll in SSI.
  • Fully participate in iCare’s Compliance Program, including compliance with iCare’s Code of Conduct, policies and procedures, and all applicable Privacy and Security laws.
  • Other projects as assigned.

 

Required Education, Skills and Experience:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Associate Degree or equivalent job related experience.
  • Ability to maintain strict confidentiality.
  • Highly skilled organizational abilities, skill/ability to effectively manage personal work time with high level of flexibility, skill/ability to meet deadlines for multiple projects/assignments with ongoing interruptions.
  • Strong skills in Excel, Word, PowerPoint and Outlook skills. Knowledge of ACT! Database helpful.
  • Knowledge of general business practices.
  • Skill/ability to work effectively and cooperatively as a member of a team.

 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Ability to operate a personal computer.
  • Must be able to communicate in writing and understand written materials of a complicated manner.
  • Must be able to communicate with members, providers, and staff in an effective manner via the telephone and in person.
  • Ability to lift materials up to 25 pounds.

 

Work Conditions/Environment:

  • This is a professional, performance-oriented company.  Additional time and effort beyond a normal work week may be required to accomplish company and individual objectives and to provide a high level of service to our members.
  • Work environment may be crowded and noisy at times.
  • Requires flexibility with job requirements.
General Labor 6
Kelly Services    05-04-2017 Beaver Dam, WI 53916, USA

Job Duties and Responsibilities

•       The will be doing a lot of heavy lifting they must be able to lift 50+ pounds repetitively for 8-12 hours per day. They must be available for all 3 shifts.

 

Requirements

       A minimum of 6 months manufacturing experience.

       High School Diploma or GED

Java Full Stack Developer 11
Majestic Systems    04-28-2017 Milwaukee, WI, USA

Base skills…

Minimum 4 years of experience in developing and implementing production services using the technologies listed below.

  • JavaScript - Required
  • NodeJS - Required
  • REST Services (Prefered) and SOAP Services – Developed and Deployed (Required)
  • Worked in AWS cloud Environment – Required
  • Gitlab, Jasmine, CI & CD would be nice to have

 

In priority order…

JavaScript

NodeJS

REST Services

Basic knowledge of bash commands/shell scripting (Unix/Linux/ macOS)

Knowledge of Docker - Containers/Containerization

Knowledge of Continuous Integration/Continuous Deployment (CICD)

Knowledge of Queuing technologies like RabbitMQ, or Kafka or Simple Queue Service (SQS)

Knowledge of GitLab

MySQL/SQL databases

Knowledge of Amazon Web Services (AWS) offerings

 

Nice to have…

NoSQL DB (MongoDB, Cassandra)

Spring Boot

Micro Services architecture

Nginx

Ansible

Knowledge of RHEL Linux

Knowledge of Cloud Thinking/Concepts (SaaS, PaaS, IaaS)

UI/UX Designer 39
Data Group Inc    04-15-2017 Waukesha, WI 53188, USA
UI/UX Designer
Waukesha, WI 53188
3 month contract with month to month extension after that

To be successful in this role as a UX/UI Designer, candidates must have the following skills and experience:
·          Must have a Bachelor's degree in Computer Science or related field applicable to software testing
·          Skilled in visual, user-centric, and web-based design with expertise in user-centric design process and execution as they apply to developer portals
·          The ability to create world-class mockups and style guides
·          Demonstrated ability to work independently and as part of a team
·          Fluency in best practices for developer portal architecture and design, as well as strong knowledge of usability principles and techniques
·          Familiarity with the technical considerations needed when designing Web2.0 screens
·          2+ years of experience in a user experience role designing enterprise software applications
·          6+ years of relevant QMS experience.
·          Proven ability to understand target users and incorporate their needs into the design
·          Experience participating in and planning/conducting elicitation and elaboration sessions, documenting results, and making recommendations
·          Knowledge of design constraints such as browser capabilities, media types, platform differences, and operating systems
·          Experience working on enterprise software products with a practical understanding of design issues for web-based interfaces
·          Demonstrable attention to detail
·          Experience working effectively on cross-functional teams.
·          Ability to effectively communicate with cross-functional teams
·          Experience performing within an Agile development environment
·          An online portfolio or samples of work demonstrating experience creating user-centered design solutions is a requirement for application (personal projects okay.)
·          The ability to quickly turn around rigorous wireframes and mockups quickly in a fast-paced, iterative environment
·          The ability to scope design deliverables accurately and prioritize work items appropriately
·          Excellent communication, presentation, and interpersonal skills
·          Experience with the full software development lifecycle
·          High tolerance for ambiguity and strong desire to design a simple and intuitive user experience
·          Hands on design of navigation, interaction, nomenclature systems and UI diagrams including flows, wireframes and sitemaps
·          Experience with usability testing including writing screeners and scripts, running focus groups, facilitating card sorting, survey and remote session testing
·          Expert knowledge of usability best practices and accessibility issues, including 508 compliance
·          Working knowledge of HTML/XHTML, CSS, cross browser issues, .NET, JavaScript Frameworks (JQuery and JSON) and other evolving interface standards
·          Experience with large scale custom application or QMS (Quality Management Systems) projects
·          Experience with mobile and tablet technologies preferred

Thanks & Regards,
 
Kiran Kumar
Delivery Lead – Recruiting & Staffing Services (TAG)
Data Group, Inc.
Email: 
kiran@datagrp.com
Website: www.datagrp.com
LinkedIn: https://in.linkedin.com/in/skiran1983
Customer Service Representative 60
Kelly Services    04-15-2017 Madison, WI 53705, USA
Job Description 
•    Provides customers with information in response to questions that have been escalated 
•    Documents customer interactions and product/service issues
•    Use telephone skills to solve customer issues 
•    Review payment history and account information 
•    Update/confirm customer demographics 
•    Follow procedures and work within federal and state regulations and company policy
•    Display excellent communicator, both verbal and written
•    Thrive on handling a wide variety of issues and solving problems and working in a global team environment.
Skills and Qualifications
•    High School Diploma or Equivalent required, but a Bachelor's degree in business or a related discipline is preferred  
•    Minimum of 1 year of experience in customer service environment
•    Must possess basic to intermediate computer skills and MS Office experience
•    Familiar with both mainframe and software applications
•    Ability to learn quickly and apply new knowledge
•    Must possess strong attention to detail
•    Must possess strong written and verbal communication skills
•     Ability to remain seated for long periods of time 
•     Capacity to quickly change focus on work activities
Term of Assignment
•    3-month assignment: January 3rd 2017 to April 1st 2017, with a possibility of an extension depending on performance and needs of the client. 
•    This is a Business casual environment and scheduled shifts will fall between 8am-5pm, Monday-Friday with 2-3 weeks of training provided.
 
Customer Service - Order Entry 181
ampcus    04-15-2017 Sun Prairie, WI 53590, USA
Job Duties: 
• Work all types of Telephone and High Speed Internet customer service orders to dispatch or completion, assigning plant facilities and verifying orders are accurate and error free 
• Interact via chat system with other departments as needed to correct errors 
• Provide a high level of quality on completed orders 
• Maintain accurate Plant records 
• Make Assignment changes in records as provided by the Field through our dispatch system on completed orders and trouble 
• Reference Assignment documentation for assistance 

Required Skills: 
• Typing, keyboard and computer skills required 
• Must be able to sit for entire shift and work at a computer 
• Must possess good judgment, be able to make decisions and maintain a professional image 
• Be able to work independently with little supervision 
• Ability to maintain a high level of focus and productivity 
• Competent to follow written instruction 
******2 weeks of training (no absences will be acceptable) July 5 – July 19 Training 8am - 4:30pm ****** 

****Shift after training will be 10am – 6:30pm (needs to stay under 2% absentee rate)**** 

5-10 hours of overtime will be expected weekly after the 2 weeks of training.
Required Data modeler 343
wisdom infotech    04-15-2017 Grafton, WI 53024, USA

Job Title:                Data Modeler

Job Location:                Madison, WI

Project Duration:               8+ Months

Job Description:
Will be operating as part of the Advance B  Operational Data Modeling Team -Will be assigned to one or more of the Advance Releases -Will be operating in a exceedingly quick paced, Agile, method -Will be working on new Data Modeling development, as well as updating existing data models -Will be working on both traditional OLTP and Guidewire B s Policy process system (xml based schema) -Will be operating each separately and alternative  team members -will be guided by experienced client Data Modelers

Need strong Java lead 336
wisdom infotech    04-14-2017 Grafton, WI 53024, USA
Need strong Java Developers with ability to do designing for their own work in web based java application. His prior Experience being an integration developer between systems is a plus as there is going to be a more of integration work.

Job Role or Description:

This development opportunity requires senior level experience in Enterprise Java.  The programmer is involved in design, development, and testing of new or existing functionality in an quick paced development environment.  This position will provide the opportunity to learn new technologies and the consultant should be a self-starter. Required strong interpersonal and communication skills are required for this person to be successful in our dynamic team environment.
Strong Java lead rquired 319
wisdom infotech    04-14-2017 Grafton, WI 53024, USA
Looking for Java Developers with ability to do design for their own work in web based java applications. Previous expertise being an integration developer between systems is a plus as there's about to be plenty of integration work..

Job Description:

This development opportunity needs senior level expertise in Enterprise Java.  The programmer is involved in design, development, and testing of new/existing functionality in an fast paced development environment. This position can offer the chance to find out new technologies and the candidate should be a self-starter.  Strong interpersonal and communication skills are required for this candidate to be successful in our dynamic team environment.

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