: Albany, NY, USA
: $42 per hour
Adobe ,Microsoft siute ,GIT
The Technical Writer is responsible for analyzing, designing, developing and publishing online policies and procedures for multiple lines of business. The writer, with guidance from the Editor and/or more senior writers, is responsible for making sure the information is easily consumable for the intended audience, written clearly and adheres to the defined taxonomy and guiding principles. The writer must also be able to collaborate and build strong relationships with team members and subject matter experts including technical personnel, operations, project/product managers, trainers and line of business representatives on small to moderately sized projects and initiatives.
Essential Job Functions:
•Ability to quickly learn and use required authoring and publishing software: Adobe DreamWeaver, GIT and Microsfot Office Suite
•Maintain existing documentation and keep it up to date as products and processes change to make sure end users have the information needed to perform required job responsibilities.
•Working knowledge and ability to apply the Information Mapping Methodology ©, with support from Editor or other writers, when analyzing and developing content to ensure correct structuring of the content
•Ability to discuss methodology with clients in a persuasive manner and engage more senior writer or Editor to ensure clients understand the development approach.
•Ability to distinguish between different information types (for example: procedure and system content) in order to properly organize and write content according to defined department standards.
•Able to represent team on small to moderate projects
•Willingness to continually develop broader knowledge of writing standards
•Takes ownership of defined day-to-day tasks and consistently delivers within assigned deadlines and escalates appropriately when deadlines are in jeopardy
•Work closely with other writers and/or Editor to verify accuracy and usability of documented information
•Actively seeks advice from other writers and is open to feedback from Editor
• Bachelor’s degree in Technical Communication, English or proven work experience in a technical writing position • Banking industry knowledge • 3-5 years of technical writing experience • Applied knowledge of the online publishing industry • Portfolio of published user documentation. • Excellent written and verbal communication skills • Proficiency in MS Office • Strong attention to detail • Skilled at prioritization and multi-tasking
Contract - W2
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