AccessQuint LLC

Company Details

ServiceNow Developer

Job ID

: 21294


: Culver City, CA, USA


: Not Specified

Job Views

: 163


: 12-07-2018

Job Description

Position: ServiceNow Developer

Location: Culver City, CA

Duration: 6 Months



Job Details:


1. 3+ recent years of experience configuring and customizing all aspect of ServiceNow such as:
1. General design: UI Actions, UI Policies, UI Pages, Business Rules, Client Scripts, Script Includes, Catalog Client Scripts, Catalog UI Polices, Email Scripts, Scripted Web Services, Events, Workflows
2. Specific modules: ITSM, SLA/SLM, CMDB, Performance Analytics, Service Portal
2. Design and develop solutions on the ServiceNow platform, including creation and modification of applications, forms, workflow, interfaces and any other customization required to support ITSM/ITIL processes
3. Assist in the implementation and enhancement/customization of ServiceNow modules and features (e.g., CMDB, Knowledge, Discovery, Orchestration) based on process owners' needs
4. Monitor and optimize the health, usage, and overall compliance of the ServiceNow platform
5. Coordinate & execute platform upgrades & maintenance, update set management, system clone
6. Develop and maintain integrations between ServiceNow and other information systems with an understanding of REST, SOAP, web service architectures
7. Build and execute automated test procedures and scripts, and participate in associated testing (both verification and validation) activities
8. Contribute technical expertise to strategic and tactical planning activities regarding ServiceNow
9. Provide advanced support for ServiceNow by troubleshooting a variety of difficult software problems, implementing bug fixes and performing root cause analysis
10. Participate in the Scrum-based agile processes and meetings with the other development team members
11. Communicate with managers, end users, and process owners frequently to establish requirements and guide development

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