Company Details

Senior Software Implementation Analyst

Job ID

: 22153


: Plymouth Meeting, PA, USA


: Not Specified

Job Views

: 269


: 06-04-2019

Job Description

Senior Software Implementation Analyst

Rapidly growing logistics software provider is seeking a talented, client facing analyst for ongoing SaaS product implementation initiatives.

The Software Implementation Analyst will function as an individual contributor and project manager for the scoping, configuration and coordination of go-live SaaS initiatives with the external customer community. You will work with customers, develop functional requirements and specifications, coordinate time lines for deliverable, and lead the 3-4 day go- live initiative. Travel is 10-15%.

Responsibilities include but not limited to:

  • Develop a thorough understanding of our logistics and transportation SaaS platform
  • Communicate with all stakeholders across multiple projects (Strong analytical skills, detail oriented, ability to prioritize and meet deadlines.
  • Collaborate with internal stakeholders, to ensure efficient and effective system configuration, development, testing, billing, training, implementation and launch.
  • Technical understanding not afraid to question and investigate so that challenges can be resolved quickly.
  • Conduct requirement-gathering sessions and customized training sessions via online webinars, phone or in-person.
  • Work with VP of Product Development and Director of Customer Success to build repeatable, reliable, scalable processes.

Skills and Requirements:

  • Bachelor’s degree, STEM a plus
  • Experience within the transportation/supply chain/logistics software and industry, a plus
  • 3+ years of software Software Implementation or Business Analysis or project management experience.
  • SaaS background
  • Ability to interface directly with Clients professionally
  • Manages multiple priorities at once while paying attention to detail.
  • Excellent organizational skills and great leadership aptitude.
  • Ability to prioritize work for scrum teams and manage to change priorities.

Growing business with an immediate need. Please apply today for immediate consideration

Job Category
Employment Types
Full time
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