Company Details

Network Analyst Technician

Job ID

: 889


: Marlborough, MA 01752, USA


: Not Specified

Job Views

: 413


: 06-13-2014

Key Skills

Additional Information: Need to be available to work shift between hours of 7:30 am to 6:00pm 
  • Knowledge of VoIP networks
  • VoIP Repair / T

Job Description

Top Three Skills:
1. VOIP support 
2.Support of Routers and CPE's 2 years 
3. Great customer skills 2 years 

TEKsystems is seeking a VOIP Network Analyst Technician to support their client's VOIP product. This is a first level support role that interacts directly with business customers. In addition they will do LEC management to obtain ETA's on support issues. Will interact with technical and non-technical customers. Should have good knowledge of VOIP support and knowledge of VOIP structure. Will support Routers, switches and CPE equipment. Should have excellent documentation and follow up skills. 
Employment Types
Full time Contract to Hire - W2
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