Customer Care Rep 77
Kelly Services    04-15-2017 Portland, ME 04106, USA
Kelly Services has multiple Customer Care Representative opportunities in South Portland, ME. working with our client, the nation's top insurance provider.

These are long term contract positions that have potential for full time placement.

The ideal candidate will have a minimum of 1 year preferably 2 years high volume inbound Call Center experience.

The pay rate is $14.50/hr. 
Work hours: Any 8 hrs shift between 8am-6pm Mon-Fri

SUMMARY:
Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims.
Proficient in all basic customer service areas, performs some but not all types of moderately complex functions.
Years of experience (minimum/maximum): Min 1 year preferably 2 years of recent call center
Required education: HS Diploma or GED
Top 3 Must-Haves:
  1. High volume inbound automated call center
  2. Longevity in work history – not a lot of jumping around
  3. Good computer aptitude within a Windows environment. Ability to document on multiple computer screens


MAJOR JOB DUTIES AND RESPONSIBILITIES:
Primary duties may include, but are not limited to: Analyzes problems and provides information/solutions. Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database. Thoroughly documents inquiry outcomes for accurate tracking and analysis. Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner. Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information. Proficient in all basic customer service functions. Receives and places follow-up telephone calls / e-mails to answer customer questions. Inquiries may also be on a walk-in basis. May require deviation from standard practices and procedures with the assistance of a computerized system. Requires general knowledge of company services, products, insurance benefits, provider contracts and claims. Seeks, understands and responds to the needs and expectations of internal and external customers.
Additional Duties: Build and confirm the marketing lists, update provider information.-heavy phone and computer data entry.

EDUCATION/EXPERIENCE:
Requires a High school diploma or equivalent GED ; 12-24 months experience in automated customer service environment, preferably in healthcare or insurance sector or any combination of education and experience, which would provide an equivalent background.
 
Angular JS Developer @ South Portland, Maine 434
Unkown Company    08-28-2014 South Portland, ME 04106, USA

Immediate need !!
Let me know if you are interested in the below position we have thanks!!
 
Role : Angular JS Developer
Location: South Portland, Maine
Duration: 6 Months 
 
Skills:

  • HTML5  - 

  • CSS2/3  -

  • JavaScript -

  • jQuery   -

  • AngularJS -

  • CSS frameworks –

  • Dependency Injection –

  • BootStrap -

  • l18N string 

    Mail me @ Balakrishna@datagrp.com 
  •  Call me @ 732-227-4427
Exstream Interactive /Dialoge 507
e-solutions    07-09-2014 Portland, ME, USA
Location                : Chatanooga TN or Portland Maine
 
Required
·        Good communication and leadership
·        We have v8 of Exstream – minimum requirement
·        We use Interactive/Dialogue Live – this is new for us but would be really nice if we could get someone who used it
·        Required to deal with complex documents, variable date, tables.
·        Knows how to work with Paragraphs, pages, etc.
 
Preferred
·        DXF input/output
·        AFP/PDF/XML output files
·        Has trained jr designers to be a designer
·        We use EAM (enterprise Application Manager) – do they have knowledge of it? Not required
 
 
Nice to have
·        Containers with V8.6
·        Dealt with conversion projects
 

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