Due to business expansion, one of our top clients in Memphis, TN
is seeking multiple experienced Insurance Specialists!!
Monday through Friday
8:00 am to 5:00 pm
Start date: Tuesday, 9/5/17
Pay Rate: 13.50 per hour
The primary function/purpose of this job is dedicated to meeting the expectations and requirements of internal and external customers by obtaining required patient, payer and physician documentation, verifying insurance benefits, completing shipments and documenting all transactions in the system. As necessary, the specialists may also perform quality audits and negotiate pricing. This position requires highly developed interpersonal and communication skills to successfully interact with patients, pharma, physicians and payers to complete the verification process.
Formal Education and/or Training High school diploma or GED required, bachelor’s degree preferred
Years of Experience:
2-3 years of relevant working experience to include one year of health care experience with medical insurance knowledge and terminology
Computer or Other Skills:
Intermediate data entry skills and working knowledge of Microsoft Office
Knowledge and Abilities:
Extensive knowledge of client products and services a must Experience, training, and coaching less experienced staff with patience to explain details and processes repeatedly. Excellent phone presentation and communication skills Demonstrated ability to handle challenging customers in a professional manner Ability to adapt in a dynamic work environment and make decisions with minimal supervision Advanced problem solving skills Ability to work collaboratively with other departments to resolve issues with innovative solutions