Customer Service Delivery Tech Expert 15
ampcus    05-24-2019 Baltimore, MD, USA

Duration: (Hours: 3:45 p.m. – 9:00 p.m. local time)

+Mileage Reimbursement

+Monthly Phone Stipend

$1,000 Sign-On Bonus After 90 Days of Employment

• Must have a valid driver's license and satisfactory driving record with at least 1 year of driving experience.

• Able to drive your own vehicle to and from the Forward Stocking Location and In-Home appointments up to 120 miles.

• Able to sit or stand for long periods of time (up to 2 hours).

• Able to interact with a customer’s technology throughout their home.

• Able to interact face-to-face with Customers in their homes for extended periods of time.

What you’ll be doing:

When a customer’s device is lost, broken, or stolen, we provide a replacement device within 24 hours, plus

premier tech support to get them up and running again.

• Provide in-person device setup and tech support for customers’ smart phones, tablets and/or other

consumer electronics.

• Resolve operational issues on customers’ devices, other equipment, and connectivity while offering

education and device optimization suggestions.

• Meet with customers face-to-face at the customers’ home location

• Learn details of Smart Home Support and gain an understanding of each customer’s technology in

order to suggest protection/tech support solutions based on their needs.

 

Customer Service Delivery Tech Expert 8
ampcus    05-24-2019 Richmond, VA, USA

Duration: (Hours: 3:45 p.m. – 9:00 p.m. local time)

+Mileage Reimbursement

+Monthly Phone Stipend

$1,000 Sign-On Bonus After 90 Days of Employment

When a customer’s device is lost, broken, or stolen, we provide a replacement device within 24 hours, plus

premier tech support to get them up and running again.

• Provide in-person device setup and tech support for customers’ smart phones, tablets and/or other

consumer electronics.

• Resolve operational issues on customers’ devices, other equipment, and connectivity while offering

education and device optimization suggestions.

• Meet with customers face-to-face at the customers’ home location

• Learn details of Smart Home Support and gain an understanding of each customer’s technology in

order to suggest protection/tech support solutions based on their needs.

• Meet or exceed key performance indicator metrics for performance measurements and sales goals

• Travel daily to and from the Forward Stocking Location and several customers’ locations

throughout a designated region.

• Drive own vehicle safely and responsibly to and from customer locations in a variety of situations

including heavy traffic and inclement weather.

If you’re a good fit for the job, you’ll be able to:

• Offer customers a value-added experience with premier customer service through relationship and

rapport building

• Quickly identify and resolve technical issues ]

• Demonstrate empathy and assurance for the customer throughout the in-person session

• Utilize tools and resources to solve technical problems in a fast-paced environment.

• Ability to proactively adapt communication to the customers’ technical skill level.

• Must have a valid driver's license and satisfactory driving record with at least 1 year of driving experience.

• Able to drive your own vehicle to and from the Forward Stocking Location and In-Home appointments up to 120 miles.

• Able to sit or stand for long periods of time (up to 2 hours).

• Able to interact with a customer’s technology throughout their home.

• Able to interact face-to-face with Customers in their homes for extended periods of time.

 

Java Full stack Developer 8
Swinsoft Inc.    05-24-2019 Chicago, IL, USA

Full stack Developer

Chicago IL

 

Java

J2EE

Angular

Spring Boot

Micro Services

MongoDB

Recruiter 35
ampcus    05-24-2019 Nashville, TN, USA

Position is for a HIGH-volume contract Recruiter to identify Front line supervisors, coaches, and operations managers for call center. Must have experience with a variety of sourcing tools - LinkedIn , CareerBuilder, Indeed, Dice. Candidates should be screened thoroughly for this experience. (Those that have sourced simply from a pool of candidates would not be a good fit for this opportunity)

Must have experience working with various ATSs such as Taleo or PeopleSoft. Demonstrated ability to assess business needs and talent markets in developing recruitment strategies, programs and tools in support of business objectives. Education and experience: Bachelor's Degree in Business Administration, Human Resources or in an equivalent business related degree strongly preferred. 1-3 years of corporate recruiting experience; executive search and/or agency experience is a plus. 

ENS (Edge Network Services) Data Center. || Multiple Location || FTE 12
vdart inc    05-23-2019 Fort Worth, TX, USA

Hi

Here is the Job Description, If you are interested Please reply back with your updated resume.

Position : ENS (Edge Network Services) Data Center.

Prineville, OR

Papillion, NE

Fort Worth, TX

Mode : Full time only.

Job Description -

ENS Data Center

Job Description of ENS (Edge Network Services) Data Center:

 While working in ENS -DC, our duty is to provide break-fix services across the production data center network. Maintaining the fleet requires to monitor, react, respond, troubleshoot, and fix issues across network devices. This includes but is not limited to Cisco, Juniper, Arista switches and routers. The ENS DC Team identifies what pieces and parts have failed, and then fix or replace those parts to ensure the network devices run optimally and redundantly. This includes both hardware and link troubleshooting.

RESPONSIBILITIES

 

Install large-scale production and corporate network infrastructure including routers, switches, console servers and optical transport equipment.

  • Physically troubleshoot various network components on network infrastructure including routers, switches, console servers and optical transport equipment.
  • Provide onsite network support and expertise for all teams on the local data center. And act as a liaison for remote networking teams.
  • Physical, hands-on, replacement of: optics, line cards, supervisor cards, and chassis based hardware.
  • Troubleshooting network link/device/configuration issues, isolating the problem, fixing the problem.
  • Creating new RMA requests through OEM vendors for both replacement devices, as well as obtaining technical assistance when troubleshooting devices.
  • Tracking, maintaining and updating asset inventory of defective and replacement parts.
  • Tracing and isolating cables through patch panels.
  • Testing and cleaning fiber optic cables, and optical interfaces.
  • Schedule and perform network maintenance, repair, and upgrade tasks as needed while limiting the impact on the production network
  • Use internal automation software, tools, and scripts to configure, monitor, and repair network equipment
  • Working with cross functional teams, including facilities, cabling, and server teams.
  • Perform queue management for alarms, tasks, and incidents and participate in on- going deployment projects
  • The job does require significant time standing, walking and even lifting. This is not a position for someone habitually located at a desk.
  • Strong working knowledge of Linux OS, CLI navigation, Cisco IOS, JUNOS and bash.
  • Physical audits of inventory and updating asset inventory database

 

 

SKILLS

 

  • The ideal candidate will have 7+ years’ experience in data center network support
  • Experience with Cisco and Juniper Enterprise and Service Provider network hardware platforms and architectures including data center switching platforms.
  • Strong working knowledge of routing and switching technologies and protocols.
  • Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools, and creative problem solving abilities under pressure.
  • Looking for those network / data center engineers that like blinky lights
A+ Field IT Engineer 19
Pinnacle Group    05-23-2019 Rochester, NY, USA

Min Wages: $16.00 - $18.00 per Hour 

A+ Certification

Field Tech experience 

Laptop/desktop break/fix 

Hardware experience 

 

Job Description:

  • Candidate will be taking PC hardware break fix calls at various locations.
  • Must have reliable transportation.
  • Must be able to pass drug and background screening.
  • Must be able to complete required product training.

Required Skills:

  • DELL Desktop PC, Install/Support, Expert

Education and experience: 

  • Must be able to pass drug and background screening.
A+ Field IT Engineer 14
Pinnacle Group    05-23-2019 Kansas City, MO, USA

ACCEPTING Entry Level Candidates with at Least 2 years of Break/Fix Voluntary/ Independent Contractor

Min Wages: $14.00 - $17.00 per Hour 

A+ Certification

Field Tech experience 

Laptop/desktop break/fix 

Hardware experience 

 

Job Description:

  • Candidate will be taking PC hardware break fix calls at various locations.
  • Must have reliable transportation.
  • Must be able to pass drug and background screening.
  • Must be able to complete required product training.

Required Skills:

  • DELL Desktop PC, Install/Support, Expert

Education and experience: 

  • Must be able to pass drug and background screening.
A+ Field IT Engineer 12
Pinnacle Group    05-23-2019 Akron, OH, USA

ACCEPTING Entry Level Candidates with at Least 2 years of Break/Fix Voluntary/ Independent Contractor

Min Wages: $14.00 - $17.00 per Hour 

A+ Certification

Field Tech experience 

Laptop/desktop break/fix 

Hardware experience 

 

Job Description:

  • Candidate will be taking PC hardware break fix calls at various locations.
  • Must have reliable transportation.
  • Must be able to pass drug and background screening.
  • Must be able to complete required product training.

Required Skills:

  • DELL Desktop PC, Install/Support, Expert

Education and experience: 

  • Must be able to pass drug and background screening.
A+ Field IT Engineer 32
Pinnacle Group    05-23-2019 Bedford Heights, OH, USA

ACCEPTING Entry Level Candidates with at Least 2 years of Break/Fix Voluntary/ Independent Contractor

Min Wages: $14.00 - $17.00 per Hour 

A+ Certification

Field Tech experience 

Laptop/desktop break/fix 

Hardware experience 

 

Job Description:

  • Candidate will be taking PC hardware break fix calls at various locations.
  • Must have reliable transportation.
  • Must be able to pass drug and background screening.
  • Must be able to complete required product training.

Required Skills:

  • DELL Desktop PC, Install/Support, Expert

Education and experience: 

  • Must be able to pass drug and background screening.
A+ Field IT Engineer 9
Pinnacle Group    05-23-2019 Mechanicsville, VA, USA

Min Wages: $14.00 - $17.00 per Hour 

A+ Certification

Field Tech experience 

Laptop/desktop break/fix 

Hardware experience 

 

Job Description:

  • Candidate will be taking PC hardware break fix calls at various locations.
  • Must have reliable transportation.
  • Must be able to pass drug and background screening.
  • Must be able to complete required product training.

Required Skills:

  • DELL Desktop PC, Install/Support, Expert

Education and experience: 

  • Must be able to pass drug and background screening.

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