Yochana IT Solution Inc

Company Details

DOC/ NOC Engineer

Job ID

: 22641

Location

: Alpharetta, GA, USA

Salary

: Not Specified

Job Views

: 5

Posted

: 09-12-2019

Job Description

Position: DOC/ NOC Engineer

Location: Alpharetta, GA

Duration: Long term contract

Interview process: Telephonic/ Web Ex

Job Description :

Shift Requirement: Weekend and GE Holidays to be covered. 100 to 110 hours to be covered in a month.

  • 7+ years’ experience as NOC / DOC engineer. Should have strong hand on experience on driving business critical outage bridge engaging various technical, leadership and business users.
  • Rich experience in Incident Management process – creation, tracking, communication and closure.
  • Strong knowledge in ITIL Process and prefer the associate to be ITIL certified.
  • Hands-on experience in performing the basic troubleshooting of IT incidents.
  • Flexible to work in any shift.
  • Good communication skill to interact with both customer and end user over phone and through email.
Job Category
Other
Employment Types
Contract - W2 Contract - 1099
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