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BOSSIER CITY, LA, United States
SAP ISU Billing QA Tester - Irving, TX
Irving, TX, United States
Essential Job Functions
Establishes and documents a tailored strategy quality plan in collaboration with the project manager, for the performance of quality assurance activities for assigned project or task.
Develops and maintains quality assurance documentation for projects and tasks to include quality metrics. Ensures documentation complies with established software development standards, policies and procedures or best practices.
Conducts assessments and evaluations through analysis and interpretation of objective and subjective evidence to verify compliance to established standards and applicable quality plan. Determines level of process and product quality. Develops written reports of findings; escalates unresolved issues to appropriate level.
Evaluates work products to independently assess quality and reports findings. Researches alternative solutions to problems, determines proper approaches and makes verbal and/or written recommendations to appropriate parties. Assists in implementing recommendations as approved.
Gathers, uses and independently analyzes defect metrics data. Presents analysis findings to the appropriate level verbally and through the preparation of periodic written reports. Provides recommendations regarding possible approaches to resolving defects.
Participates in special projects, external audits and process improvements in support of quality assurance initiatives.
Assists management defining and maintaining an effective and efficient quality program including developing and presenting associated training and familiarization to affected staff.
Bachelor's degree or equivalent combination of education and experience
Bachelor's degree in business, mathematics, engineering, management Information Systems, or computer science, or related field preferred
Three or more years of quality assurance, engineering or management information systems experience
Experience working with quality metrics and software industry metric data collection and analysis techniques
Experience working with quality assurance principles and practices and software development methodologies such as Catalyst
Experience working with standard software development methodology assessments, such as SEI/CMM or ISO 9000
Experience working with project management methodology
Experience working with software test science and tools
4+ years experience with testing SAP CRM, Salesforce.
SAP Skills: Technical Master Data: Connection object, Premise, Installation , Point of delivery(POD) and Device Device Management: MR unit, Registers and Portions Rate type, Price, Rate, Rate Category and Billing Schemas HP Quality Center experience Domain knowledge in Utilities
Should have of End to End Business process knowledge SAP ISU Utilities
Experience with Business Master data and in Technical Master data
Experience with Billing process,such as Periodic billing, Interim billing and period-end billing, Billing Simulation, Outsorting, billing Reversal and Manual billing, billing document validations
Experience with Invoicing, such as Bill print-out, Invoice Reversal, Invoice document validations
Experience with Meter Reading Unit, Register, Meter read orders creation
Experience with identifying/ writing test cases from functional documents
Experience with reviewing requirements/test artifacts
Onsite in Irving TX
Good organization and time management skills
Good communication skills to interact and present findings to team members, customers, management and support personnel
Good analytical and problem solving skills
Good interpersonal skills for interacting with project and task team members
Personal computer and business solutions software skills
Good ability to handle activities on multiple projects and tasks within the same or different accounts
Ability to work independently with integrity
Ability to work in a team environment, even when remote support is required
Ability to deal with and manage change
Ability to participate in various formal and informal professional development training sessions and established quality assurance training
Ability to complete assigned responsibilities in a given timeframe within a given budget
Ability to handle multiple project and task responsibilities simultaneously and switch among them quickly to meet prioritized business needs
Willingness to travel
CSC is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age (40 or over), or genetic information. CSC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment.
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