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VA, United States

Web Site: www.cognizant.com

Company Profile

Business System Analyst


Job ID:



Eden, MN, United States 


Information-Technology, Other

Job Views:


Employment Type:

Full time



Job Description:

Key Responsibilities 
Identifies, records and reports on all IT components that are under the control and scope of Configuration Management 
Ensures incident management by restoring normal service operation at the earliest and minimizes adverse impact on business operations 
Ensures standardized procedures are used for efficient and prompt handling of all changes 
Identifies and measures key performance indicators, recommended solutions to evaluate if changes are achieving desired results 
Ensures problem management, identifies cause, initiates action to fix errors caused by the IT infrastructure and prevents their recurrence; 
Conceptualizes IT infrastructure related strategies at multiple levels (Technology, Geography etc.), their alignment with business, redesigns existing processes, creates and implements new processes to achieve operational excellence 

Job Requirement 
Possesses knowledge on market trends, processes, constraints, regulations, solutions, products and services relating to Infrastructure Management Services. 
Good grasp of technology and tools used for development 
Identifies, analyze, understand, influence and implement decisions from a financial perspective to achieve stated objectives. 
Fair understanding of project management skills 
Understands resource requirements, estimates and forecasts future needs, and fulfills work force needs. Ability to manage the financial, people and other infrastructure 

People Interactions 
Within own team or department at operational level. 
Contact with user/customer at peer / first /middle management level. 

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