Title : Software Administrator
Location: Albany, NY
Duration: 6 monthsDescription:
Under the direction of the Software Administration Assistant Manager, the Project Assistant/Software Administration Supervisor will be charged with the following responsibilities:
Assist in the monitoring of the new system including all supporting software packages and/or any other third party packages procured in the development of the new system.
Assist in the development of maintenance procedures and practices used in ensuring the efficiency, reliability, and effectiveness of the LOB solution or third party software by applying timely updates, fixes, and patches.
Collaborate with systems and business personnel to coordinate the proper application of system updates, including technical and non-technical staff, vendors and business partners, as needed.
Assist in the development and documentation of the procedures and practices used to administer the new system including policies for the use of administrative tools and techniques.
Collaborate regularly and effectively with implementation solution vendor, technical support teams and other redesign technical resources on software and system issue as identified.
Assist in the development and implementation of policies that support the secure, efficient and consistent implementation and maintenance of software components of the LOB system.
Review the development and updating of procedures for maintaining systems including research available information and standards for maintaining such information, review and write procedures, communicate and collaborate with technical and non-technical staff to implement new procedures as necessary.
Assist in the development of technical and/or functional requirements for inclusion in software requests necessary to support the new system.
Assist in the development and execution of automated scripts and testing as needed.
Assist in staff's efforts to trouble-shoot and debug software issues, participating as needed.
Work with management to build training plans for staff to support software components of the new system.
Assist staff with all administrative, technical and project related requirements. MINIMUM QUALIFICATIONS :
At least eight (8) years of software administration experience, at least one (1) year of which must be supervising in an IT environment, (e.g. Electronic Content Management (ECM), Enterprise Relationship Management (ERP), Customer Relationship Management (CRM)).Experience must include the following, which may be concurrent:
One (1) year experience participating in planning, analysis, coordination, execution, and maintenance of software application implementations;
One (1) year experience coordinating with IT system program and project staff in order to manage the interoperability and compatibility between software products and application customizations ensuring business functions are maintained through upgrade and patching cycles; and
One (1) year experience performing diagnostics on system operations to identify problems and trends and monitoring system performance both to prevent future problems, and to react to unforeseen system issues through the use of automated system tools.
A bachelor's degree in Computer Science or a related field may be substituted for four (4) years of the general experience. Preferred Qualifications:
Demonstrated experience in any of the following software:
PeopleSoft Enterprise 9.1, including
o Human Capital Management (HCM)
o Customer Relationship Management (CRM)
o Learning Management
Oracle Policy Administration (OPA)
Oracle Business Intelligence Analytics (OBIA)
Oracle Business Intelligence Enterprise Edition (OBIEE)
Oracle WebLogic Suite
AMC Express Agent (MCIS)
IBM Rational Performance Virtual Testers
Merkur Group DeliveryWare Base Server, Rules Engine, Image Recognition Module, Connector for PeopleSoft Desired Knowledge, Skills, Abilities:
Knowledge of business requirements and their fulfillment through specific IT capabilities and practices;Demonstrated experience utilizing any of the following software
CA ESP Workload Automation Business Agent for PeopleSoft
Fax products integration experience
PeopleSoft administration - PeopleTools, Datamovers, Application Designers
WebLogic server, Tuxedo, Oracle database
IVR integration with PeopleSoft
Oracle Policy Automation installation and configuration
Micro focus Net Express COBOL
PuTTy Demonstrated experience with any of the following hardware
IBM x3650 M3 Server
IBM Storage - DS8800
Should someone need more information I can be reached at firstname.lastname@example.org
and ph: 2035670129