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COA IT Solutions

10 Corporate Place South Suite 101
Piscataway, NJ, United States

Phone: (800) 385-6133
Web Site: www.COAITSolutions.com

Company Profile



Job ID:



Denver, CO, United States 




$110.00 per year

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Employment Type:

Full time



Job Description:

Position: SAP CRM/FICA/IS-U Billing
Location: Denver, CO

Bonus: based on Company Performance (13k)
Relocation: No, but possible sign on bonus to help
Top reasons to work for my client, Sourcegas
  • Do you want to work for an organization that has tremendous career advancement?
  • Do you want to have a position where you have autonomy and an awesome work environment?
  • Do you want to work with stable Company that is experiencing major growth?
  • Would you like to work with a manager that is well respected and liked by his team?
  • Do you want to be involved with an organization that serves over 420,000 customers over a 4 state territory and employees 1,100 people yet remains a family oriented company?

The successful candidate has hands-on ability to design, configure, and/or program Billing and CRM solutions in SAP, is an experienced and successful leader, loves a challenge, excels at delivering challenging projects, has a positive can-do attitude, and has over-the-top organizational, communication, and customer service skills.
What you will be doing:
You will be leading the SAP Billing and SAP CRM teams to deliver the right technology solutions for ever-evolving and complex business processes and requirements in the meter-to-cash business flow.
  • Manage the team responsible for development, configuration, and support of the SAP billing, customer care, and collections functions
  • Design, configure, develop, implement, and support complex business processes in SAP, primarily in SAP IS-U Billing, CRM, and FICA solutions
  • Identify and document business requirements, create functional design documents, develop and test solutions to implement new functionality
  • Create and execute an SAP roadmap that will optimize SAP utilization while considering cost of ownership, adhering to best practices, reducing complexity, and maximizing system performance and stability
  • Mentor and cross-train team members
Experience you’ll need:
You will need strong project and resource management experience, as well as hands-on SAP CRM, Billing and FICA configuration experience.  Natural gas utilities experience preferred.
  • Business process design specific to meter-to-cash or customer-to-cash work streams
  • Strong customer services, call center, financial and analytical background
  • Strong background in billing, customer care, Dunning, and CRM processes in SAP
  • Strong analytical skills and logical thought processes with the ability to identify and resolve complex issues/problems
  • Must be able to successfully manage projects with strict deadlines
  • Excellent communication skills

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