Position Operations Manager, Global Digital Marketing Location Bellevue, WA Responsibilities bull Maintain operational readiness of htc.com systems and services both on public and internal networks on a 247 basis. bull Perform server resource capacity forecasting, planning, and carry out the execution of the plan. bull Triage and solve systems issues in real-time. Coordinate communications between development, operations, and management.
bull Provide root cause analysis reports on operational incidents. bull Monitor and maintain the high-availability and security of systems and services. bull Administer systems and services in a multi-tiered and distributed environment. bull Analyze service performance bottlenecks from end-to-end and optimize them these systems.
bull Automate system tasks via shell scripts, scheduler or job managers, leveraging open source tools where applicable. Qualifications bull Bachelor's degree in Engineering, IT-related field or higher bull 5+ years of systems administration experience, preferably running websites in a multi-tiered and distributed environment bull 3+ years of managing teams in an operational environment. bull Strong skills in administering web servers such as Apache HTTPD, Tomcat and IIS bull Strong skills in managing SSL certificates, virtual hosts and domain names bull Strong skills in administering and scripting operating systems such as Redhat Enterprise Linux and Windows Server bull Strong skills in configuring various monitoring tools for high-availability, performance, security, system jobs and logs bull Experience in administering CDN and Cloud services such as Akamai and AWS bull Experience in administering Load-balancers and knowledge in various load-balancing techniques bull Experience in administering various application services such as MySQL, MSSQL, AWS RDS, Memcache, MongoDB, Subversion and Maven bull Knowledge of systems administration's best practices bull Strong problem solving, analytical and communication skills bull Detail-oriented and customer-centric service. Careful and can work under pressure A Plus bull Experience with content publishing platforms such as Teamsite, CQ5, Expression Engine and Wordpress bull Experience with e-Commerce Platforms such as Hybris, WebSphere Commerce or Magento bull Experience with search platforms such as Google Search Appliance, IDOL Search, ElasticSearch or SOLR bull Experience with continuous integration platforms such as OpenDeploy and Jenkins bull Experience with distributed filesystems and data replication tools Engineering, IT, Apache HTTPD, Tomcat, IIS, SSL, Redhat, Linux, Windows, MySQL, MSSQL, AWS RDS, Memcache, MongoDB, Subversion, Maven