Job Title : Associate: Network Technician Internship Opportunity
Requisition ID : 1400BUK
Job Category : Network Services
Job Type : Internship
Primary Location : USA-MD: MARYLAND-ANNAPOLIS JUNCTION
Schedule : Part-time
Remote Work Authorized : No
Relocation Assistance : Not Available
Travel : No
Clearance Level : Other
Employee Status : Casual
Posting Date : May 29, 2014
Eagle Alliance Lab Internship Opportunity
Essential Job Functions
- Monitors data or voice system networks for various messages, alarms, or issues. Activates scripts as alarms occur or issues surface. Confirms accuracy of messages, alarms or issues and/or determines severity of problem, issue or alarm. Initiates resolution as appropriate.
- Troubleshoots problems using scripts and standard, routine procedures; escalates as appropriate. Researches issues to determine if problem may be resolved using predefined procedures.
- Resolves basic issues; documents the results. Communicates occurrence of alarms or issues and resulting actions taken to resolve or escalate problem.
- Executes scheduled maintenance routines in accordance with standard procedures. Identifies issues or problems and resolves as appropriate; escalates when necessary.