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EApps Tech LLC

Raleigh, NC, United States

Web Site: www.eappstech.com

Company Profile

Business System Analyst


Job ID:



Portland, OR, United States 



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Job Description:

Job Description:
Provide leadership in gathering, clarifying, & documenting requirements for application projects, service and support requests.   Responsibilities include guiding work throughout the entire IT life cycle, which includes working with IT architects to identify a technical solution, facilitating IT estimates and staffing needs, providing work oversight and customer status, documenting and facilitating testing, and implementing the final solution.
Job Functions:
·                  General BSA Functions:
·                  Provide business systems analysis leadership and guidance for the DTNA Marketing and Pricing systems.
·                  Perform analysis and design on application projects / enhancement requests. Actively work with customers to analyze business needs, gather and document business and system requirements
·                  Perform As-Is business process analysis and develop creative, best in class To-Be processes
·                  Facilitate IT work estimates
·                  Document use cases/functional designs and closely interact w/ developers and Quality Assurance
·                  Support the test team for test planning, execution and user testing
·                  See the solution through to implementation and final user signoff
·                  Facilitate meetings and document outcome
·                  Perform technical consulting and user training when necessary
·                  Troubleshoot application problems and propose optimal resolutions
·                  Responsible for optimization of system applications
·                  Understand IT processes and work within designated guidelines
·                  Provide best practices and application knowledge mentorship
·                  Specific Functions for this position:
·                  Assume a business process and systems specialist role on work assignments with focus in the Marketing area.
·                  Assume a business process and systems specialist role on work assignments with focus in the Pricing area.
Minimum Qualifications:
·                  Excellent interpersonal, verbal, and written communication skills (required)
·                  Ability to work with customers, understand their business practices and manage their expectations (required)
·                  Ability to analyze and document business and system processes (required)
·                  Experience writing Use Cases and Functional Designs (required)
·                  Ability to plan and perform testing, including documenting test conditions, expected results, and test validation  (required)
·                  Ability to multitask and handle ambiguity (required)
·                  Ability to take charge and lead tasks to completion (required)
·                  Ability to work in a team environment (required)
·                  Bachelor degree (required) in Information Technology field (a plus)
·                  5+ years of progressively responsible systems analysis experience or, equivalent work experience (required)
·                  Thorough understanding of the Application Development Life Cycle and the ability to lead efforts in implementing life cycle practices (required)
·                  Familiarity with UML (a plus)
·                  Familiarity with the IBM Rational tool set (a plus)

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