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EApps Tech LLC
NC, United States
Boston, MA, United States
Contract - Corp-to-Corp, Contract - W2
Infrastructure and Process consultant
Around 10 – 15 years’ experience.
ITSM Consultant with
Process & tools implementation experience
Tools & Process Management, Continual Improvement, Lean, Customer Service Management
Service Now, Remedy, Manage NOW, NRCPMA, BRMS, MS Project, LEAN & Six Sigma expertise.
Experienced in driving Lean initiatives, Project Performance and Resource Management
Represented BU on Talent management strategic drive by COO Taskforce
Incident Manager, Problem Manager and Change manager for L1, L2 & L3 operations team
Exposure in leading teams of Compliance, New Business team & Server Operations team
Good knowledge of Infrastructure ( SAN , NAS, and server + UNIX and hosting concepts
Shld aware of latest infra deployment comcepts
Should have good knowledge on Java & .Net application deployment into various environments (WAS, JBOSS, IIS, etc).
Have working experience with ClearQuest, JIRA for ticket & defect management.
Should be very good in scripting (shell / perl / powershell) for automation.
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