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vdart inc

11180 State Bridge Road, Suite 402,
Alpharetta,, GA, United States

Phone: 6787201989
Web Site:

Company Profile

MAC Desktop Technician/MAC Desktop Support Technician


Job ID:



Lionville, GA, United States 




50-60 per hour

Job Views:


Zip Code:


Employment Type:

Contract - W2



Job Description:

Title of Position: MAC Desktop Technician/MAC Desktop Support Technician
Location: Lionville, PA
Duration: Long Term
Employment: Contractual
Qualifications & Requirement:
  • Bachelor's Degree in related field
  • Apple certifications preferred
  • Strong Desktop/Phone Support for Mac
  • Experience with supporting Mac's on a Network
  • Excellent analytical problem solving skills, with the ability to research and create viable solutions
  • Ability to test and implement solutions under tight time restraints
  • Excellent time management skills and ability to work well independently as well as a member of a team
  • Demonstrated leadership skills a plus
  • Should be self-motivated, flexible, and eager to constantly learn/expand skill set
  • Moderate to heavy lifting may be required
  • Occasional overtime may be required
Roles and Responsibilities:
  • Provide support for workstations, laptops, printers, peripherals and other computer related devices
  • Participate in managing the volume of incoming calls to the help desk via both telephone and e-mail, ensuring courteous, timely and effective resolution of end user*s issues
  • Hands on support for the Desktop/LAN environment
  • Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents
  • Troubleshoot and resolve system hardware and software problems
  • Participate in moves, adds and changes as it relates to the computing environment
  • Follow established policies, procedures and technology standards to ensure system availability and security
  • Maintain loaner policies for computer, peripherals and presentation equipment
  • Deploy, maintain, support and upgrade hardware, software, operating systems and distributed printers to improve efficiency through the organization
  • Participate in monitoring and maintenance of system key process improvements
  • Image and deploy standard imaged computers
Thanks & Regards
VDart Inc.
Phone: 678-720-1989
Fax: 866-431-2320
Web site : www.vdartinc.com
Email ID: subash@vdartinc.com

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