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Company Info


San Jose, CA, United States

Web Site: https://www.cisco.com/

Company Profile

Workforce Experience - Value Analyst


Job ID:



Chicago, IL, United States 


Accounting, Information-Technology

Job Views:


Employment Type:

Full time, Contract to Hire - W2, Contract - W2



Job Description:

The Value Analyst has four key responsibilities:
  • Drive engagement-led asset creation:
o Conduct discovery engagements with a limited number of accounts to jointly identify and quantify the potential business value impact of Cisco solutions (e.g. Cash Flow, ROI, NPV) 
o Leverage engagements to develop reusable assets and tools (e.g. order of magnitude models, discovery and data collection templates, financial business cases, etc.) that facilitate the identification and quantification of potential business value impact of Cisco solutions leveraging industry insights and benchmarks, and empirical improvement benchmarks 
  • Drive adoption of models and assets/tools by Practice Advisors and Account Teams
  • Lay out a ‘route to value’ showing how the customer can achieve this value – identifying critical success factors and potential barriers to adoption and change and working with the Practice Advisors and Account Team to make recommendations as appropriate
  • Work post-sale to position customer to measure and realize success against original objectives and targets and to use that knowledge to refine assets/tools and enhance empirical improvement benchmarking
  • Expertise in building financial and strategic business cases
  • Ability to engage, collaborate and communicate with Finance Dept. Executives, Financial analysts, and operational resources with Fortune 500 organizations
  • Subject matter familiarity with Customer Experience technologies and business process is a plus
  • Consultative solutions/business-value problem solving approach to engagements with C-Level and senior executive leaders
  • Strong communication and listening skills, a thorough approach to complex problem solving
  • Entrepreneurial spirit and a demonstrated ability to be flexible, positive, and creative in a dynamic, fast paced and challenging environment

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