Implement, Administer, Upgrade and provide support for SaaS applications like Netsuite (Primary), Coupa, Ultipro
Provide post go-live operational support for existing NetSuite and Coupa instances across Accounting, FP&A, and Procurement teams
Monitor and manage system integrations with Netsuite, Ultipro, Concur, payment systems (ACH), and Coupa
Create, modify and configure Netsuite fields, forms, and workflows
Work with associates to learn current processes and analyze for improvement
Set up and configure Authentication and Authorization using OAUTH, SAML2.0
Manage user access and roles
Perform Netsuite and Coupa upgrades and deployments. Coordinate testing and upgrade schedules.
Create and Maintain automation for regular Netsuite and Coupa tasks especially around tasks involving workflow and notification
Provide continuous monitoring of existing Netsuite, Coupa, Ultipro and other SaaS implementations
Assist the project teams in the Implementation of other SaaS based implementations like Ultipro, Workday
Gather and Report on SaaS system availability and performance metrics for Business Reviews
Maintain and enhance existing process and config documentation of SaaS implementations.
Help train new team members
Thorough understanding of NetSuite, Coupa or similar accounting ERP system best practices
Understanding of basic business process in the finance accounting, FP&A, HR, Procurement areas
Knowledge of Application Architecture, SSO, SAML/OAUTH
Strong Scripting skills with Netsuite Suitescript and Suitetalk
Proven communication skills and proficiency in English language
Formal certification in Netsuite and/or Coupa is a plus
Familiarity with IT Incident Management, Change Management, User Access Management processes and tools
Ability to quickly learn and support other SaaS applications supporting G&A processes.