Technology :: Command Center Operations - L1 Location :: CARY, NC
Relevant Work Experience: 6 months – 1 year, Profile – L1 Resource
- Must be a Graduate
- ITIL certification is preferable
- Should have excellent communication skills and Understanding of Incident Management Process.
- Should have Good understanding to handle P1/P2 incidents.
- Should have Basic knowledge on AD, Network Devices, Windows/UNIX Servers, & Backup.
- Hands on experience on,
-Any alert monitoring tool e.g.: Autosys,Netbackup, What’s Up Gold ,SCOM & HP OVO
-ITSM tool e.g. :- Service Now
-Batch job scheduling. E.g. Autosys
-Backup monitoring tools like Net backup.
- Real time acknowledgement and ownership of IT infrastructure alerts.
- Will be working in Night Shifts (24x7x 365 model)
- Willing to learn new technologies
If you are comfortable with the below requirement, please give us the following details.Full Name :
Contact numbers :
Email Id :
Current location :
Skype ID :
Willing to Relocate :
Thanks & Have a Blessed Day!
Yochana IT Solutions Inc248-598-7503
(Direct)248-213-6465 X 121
“Success is no accident. It is hard work, perseverance, learning, studying, sacrifice and most of all, love of what you are doing or learning to do”.