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Kelly Services, Inc.

United States

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Customer Service Representative


Job ID:



Byfield, MO, United States 




$13.00 per hour

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Zip Code:


Employment Type:

Contract - W2



Key Skills:

Customer Service, MS Word, Excel and Outlook

Job Description:

Kelly Services is currently seeking a Customer Service Representative for one of our top clients in Byfield, MA.

As a Customer Service Representative placed with Kelly Services, you will be responsible for providing customer service in a call center environment to patients, customers, clients and third party vendors.

This is a contract to hire opportunity starting at 13/hour with an increase in pay once converted to a permanent role.

Candidates must be available to work between the hours of 8AM and 8PM Monday through Friday.

Additional Job Responsibilities Include:

  • Receive and place telephone calls
  • Perform data entry and use software programs
  • Maintain solid customer relationships by handling their questions and concerns with speed and professionalism
  • Must document all calls and evaluate each account to determine if further research is necessary
  • Responsible for providing world-class service to our customers in an accurate, efficient, and professional manner
  • Required to meet productivity standards as set forth by the management team; and identify and report trends in call drivers to management
  • Requires close attention to accuracy, performs independently, subject to practices and procedures

Job Requirements:

  • High school diploma or equivalent
  • Must be flexible with work schedule
  • Must have recent customer service experience or administrative experience in an office environment
  • Experience in the use of MS Word, Excel and Outlook
  • Excellent communication skills both verbally and in writing

Why Kelly?

With Kelly®, you’ll have access to some of the world’s highest-regarded scientific organizations—providing you with opportunities to work on today’s most challenging, research-intensive, and relevant projects. Our connections can lead you to innovative scientific pursuits you’ll be proud to help advance. We work with 99 of the Fortune100™ companies, and found opportunities for more than 11,000 scientific professionals last year.

As a Kelly Services employee, you will have access to numerous perks, including:

  • Exposure to a variety of career opportunities as a result of our expansive network of client companies 
  • Career guides, information and tools to help you successfully position yourself throughout every stage of your career
  • Access to more than 3,000 online training courses through our Kelly Learning Center
  • Weekly pay and service bonus plans
  • Group- rate insurance options available immediately upon hire*

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