Kelly Services is currently seeking a Health Program Representative one of our top Insurance clients in Denver, CO.
As a Health Program Representative placed with Kelly Services, you will process enrollment applications. Our client’s fast-paced, team-oriented environment is the perfect place to take your career to the next level.
Additional responsibilities include:
Provide initial contact between distinct Care Management programs and specific identified members.
Handle inbound/outbound enrollment and engagements calls with eligible members to provide information regarding program features.
Gather and record appropriate member information in accordance with policies and procedures via telephone.
Encourage members to participate in the Care Management programs by providing information about the program, outlining program features/value and explaining available services.
Records call details and utilize call scripts as needed based on client requirements.
Directs member inquiries to appropriate clinical staff.
Initiates referrals and manages consults from clinicians for participants registered in Care Management.
1 – 3 years experience Call Center CSR in healthcare field
Knowledge in health insurance and claims processing
High School diploma or equivalent
$15.85 per hour pay rate
Long term opportunity
As a Kelly Services candidate you will have access to numerous perks, including:
Exposure to a variety of career opportunities as a result of our expansive network of client companies
Career guides, information and tools to help you successfully position yourself throughout every stage of your career
Access to more than 3,000 online training courses through our Kelly Learning Center
Weekly pay and service bonus plans
Group- rate insurance options available immediately upon hire*