Customer Service Representative in Fond du Lac, WI - 30 Jobs Available!!!
Kelly Services is currently seeking 30 Customer Service Representatives for one of our top Healthcare Insurance clients in Fond du Lac, WI. This is possible temp to hire position so APPLY TODAY!
As a Customer Service Representative placed with Kelly Services, you will respond to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Our client’s fast-paced, team-oriented environment is the perfect place to take your customer service representative career to the next level.
Additional Responsibilities Include:
- Will analyze problems and provides information and solutions.
- Will operate computer station to obtain and extract information, documents information, activities and changes in the database.
- Will develop and maintain positive customer relations and coordinate with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.
- Will research and analyze data to address operational challenges and customer service issues.
- Will provide external and internal customers with requested information.
- Must have High School diploma or GED.
- Must have at least 1 year of customer service experience.
- Good conflict resolution skills and pleasant voice on the phone.
Working Hours: Flexible to work an 8 hour shift Monday through Friday between 8:00 AM to 6:00 PM
Pay Rate: $13.38 per hour