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Ampcus Inc.

1900 Conference Center Dr, Suite# 50
Chantilly, VA, United States

Phone: 703-468-0824
Web Site:

Company Profile


Customer Service - Order Entry


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Job ID:

16053

Location:

Sun Prairie, WI, United States 

Category:

Customer-Service, Retail, Sales

Salary:

$13.00 per hour
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Job Views:

169

Zip Code:

53590

Employment Type:

Contract - W2

Posted:

06.30.2016
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Key Skills:

customer service,

Job Description:

Job Duties: 
• Work all types of Telephone and High Speed Internet customer service orders to dispatch or completion, assigning plant facilities and verifying orders are accurate and error free 
• Interact via chat system with other departments as needed to correct errors 
• Provide a high level of quality on completed orders 
• Maintain accurate Plant records 
• Make Assignment changes in records as provided by the Field through our dispatch system on completed orders and trouble 
• Reference Assignment documentation for assistance 

Required Skills: 
• Typing, keyboard and computer skills required 
• Must be able to sit for entire shift and work at a computer 
• Must possess good judgment, be able to make decisions and maintain a professional image 
• Be able to work independently with little supervision 
• Ability to maintain a high level of focus and productivity 
• Competent to follow written instruction 
******2 weeks of training (no absences will be acceptable) July 5 – July 19 Training 8am - 4:30pm ****** 

****Shift after training will be 10am – 6:30pm (needs to stay under 2% absentee rate)**** 

5-10 hours of overtime will be expected weekly after the 2 weeks of training.


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