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Company Info

Zip Inc

2065 Kittredge st
Berkeley, CA, United States

Phone: 5109442250
Web Site: http://zipberkeley.com/

Company Profile

Customer Service Representative


Job ID:



Berkeley, CA, United States 




$40,000.00 per year

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Zip Code:


Employment Type:

Full time



Job Description:

Customer Service Representative
Zip Inc is a highly successful direct marketing firm out of the east bay area. It is our passion to promote our clients’ brands on a face-to-face basis at direct marketing locations. We have been hugely successful in building customer bases for our clients and we focus on going above and beyond for customer retention. We are looking for a Customer Service Representatives to join our amazingly fast-growing team.
Benefits of Working as a Customer Service Representative
  • You have the ability to earn as much as you can with Zip Inc
  • Better than average commission packages and bonuses
  • Travel to new locations for meetings and direct marketing events
  • A job with amazing growth potential
Qualifications for the Job
  • A warm and sunny disposition
  • Outgoing personality – one that aims to please
  • Desire to grow with the company
  • A belief that the customer is always right – a long lost art!
  • Excellent communication skills – bilingual is a plus
  • Ability to travel for marketing events
  • Personable and well groomed
  • Adaptable to various situations and circumstances to close the deal
  • Passion for excellence
  • Ability to put team above self
Work History and Education
  • A High School Diploma or GED
  • Some knowledge of marketing and sales is good but not necessary
  • Work in a field that interacts with the public in any capacity
That’s about it! We will train from within so if you have little or no training in customer service, marketing or sales it’s not a problem. In fact, we are happy to train our team as we can then always be like-minded when it comes to giving our clients the customer service they deserve – and that is the best at all times and in in all things.
The Role of a Customer Service Representative for Zip Inc:
  • Communicate with clients and resolve issues as needed
  • Interface with customers
  • Offer price structures and amend as needed
  • Keep track of sales and records
  • Give informative answers to all questions in a friendly manner
  • Go above and beyond in service to clients and their customers
  • Help build customer base
  • Attend staff meetings and/or meetings with clients
  • Help up-sell whenever possible
  • Learn every aspect of the company to wear different hats as required
You will be part of a team that is going places and we’d like you to share our successes!

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