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Company Info
Akraya Inc

Santa Clara, CA, United States

Web Site: http://akraya.com

Company Profile

Configuration Management Data Analyst


Job ID:



San Jose, CA, United States 



Job Views:


Zip Code:


Employment Type:

Full time, Contract - Corp-to-Corp, Contract - W2



Key Skills:

Configuration Management Data Analyst, ITSM, BMC Atrium, BMC AR System, and BMC Remedy ITSM 7.x and 8.x 

Job Description:

Required Skills:
  • Experience in hardware and software asset and configuration management as well as knowledge of IT service management processes.
  • Experience with Hardware/Software Asset and Configuration data and attributes
  • Five years of experience with BMC Atrium, BMC AR System, and BMC Remedy ITSM 7.x and 8.x
  • Familiarity with various BMC Atrium CMDB CI classes and relationships
  • Two years of experience with AI (Atrium Integrator) and other ETL tools
  • Experience mapping the data source attributes to various Atrium CMDB configuration item classes and establishing relationships
  • Experience with Normalization & Reconciliation of multiple sources of data feeding into CMDB
  • Familiar with any of the following: discovery products including Microsoft SCCM, BMC ADDM; reconciliation in the BMC CMDB environment; integration of discovery solutions with a CMDB
  • Knowledge of Excel, SQL, query-writing, reporting tools
  • Candidates must have excellent organizational, communication, and problem solving skills. Candidates should have proven understanding of IT business needs and knowledge of IT industry standard best practices.

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