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28538 Congressional Ct
Easton, MD, United States

Phone: 410-443-0096
Web Site: sailotech.com

Company Profile

Business analyst with Salesforce


Job ID:



Irvine, CA, United States 



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Job Description:

Position: Business analyst with Salesforce

Location: Irvine, CA

EAD, GC or USC only
Job Description:
  • Manage the CRM backlog and move small enhancement requests forward with the business as appropriate.
  • Work with Business Analysts by providing support to project initiatives as required.
  • Interviews SME's and business managers concerning their business processes, products, procedures and goals and works with them to identify and document business requirements for complex business issues.
  • Offers recommendations on how to address complex issues, considering technical and business process impacts.
  • Communicates with users on system status, including system changes, problems, enhancements and potential impacts.
  • Develop and maintain a data management plan designed to ensure information is accurate and reportable based on business needs.
  • Work with the business to help develop and/or maintain existing dashboards and reports.
  • Leads group discussions such as demos, user meetings, project team meetings, feedback sessions, focus groups and orientations. Participates in and may lead sponsor and stakeholder meetings.
  • Knowledge and experience using Salesforce.com required. JIRA experience preferred.
  • Manage backlog of tasks within Salesforce.com, assist team on projects, run/pull reports from Salesforce.com, etc.
  • Bachelor degree in related field is preferred.

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