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Company Info
IDC Technologies Inc.

McCarthy Blvd. Suite 116 Milpitas, CA 95035
Milpitas, CA, United States

Phone: 408-457-9381
Web Site: http://www.idctechnologies.com/

Company Profile


Lead Administrator SCM


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Job ID:

13108

Location:

San Francisco, CA, United States 

Category:

Information-Technology

Salary:

per year
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Job Views:

121

Zip Code:

95035

Employment Type:

Full time

Posted:

09.25.2015
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Job Description:

Role : Lead Administrator SCM
Location : San Francisco, CA
Fulltime/Permanent
Minimum work experience:5 - 8 Years
 
Key skills required for the job are:
 
Mandatory Skills: SCM Build and Release, Apache, Maven, ITIL, Ops, SCM Admin, Rational Clear Quest, SCM Build and Release, SCM Tool Admin, Infra Performance and Optimization.
 
Desirable Skills: WebLogic Admin
 
Job Description:
 
As a Lead Administrator, you should be able to act as a Single point of contact for the technical tower in front of the customer management. Ensure proper communication and quick resolution as a crisis manager. Responsible for Vendor Management and people management. Drives day to day operations and work plan allocation/management. Conduct periodic reviews with teams. Weekly and monthly status reports to higher management. Participate in business meetings with various stake holders. Take corrective actions based on the customer satisfaction surveys. Drive service improvement programs. Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Effort estimation/reviews on need basis for new projects.
 
Roles and Responsibilities:
 
"As a Lead Administrator, you should be able to act as a Single point of contact for the technical tower in front of the customer management. Ensure proper communication and quick resolution as a crisis manager. Responsible for Vendor Management and people management. Drives day to day operations and work plan allocation/management. Conduct periodic reviews with teams. Weekly and monthly status reports to higher management. Participate in business meetings with various stake holders. Take corrective actions based on the customer satisfaction surveys. Drive service improvement programs. Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Effort estimation/reviews on need basis for new projects."
 


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