Home   Register   Sign In
 
Company Info

The Nature Conservancy

4245 North Fairfax Drive, Suite 100
Arlington, VA, United States

Phone: +1 (703) 841-5300
Web Site: http://www.nature.org/

Company Profile


Customer Service


col-narrow-left   

Job ID:

12920

Location:

Arlington, VA, United States 

Category:

Accounting, Admin-Clerical, Banking-Financial, Human-Resources, Health-Care

Salary:

13.35-16.60 per hour
col-narrow-right   

Job Views:

253

Zip Code:

22203

Employment Type:

Full time

Posted:

09.15.2015
col-wide   

Job Description:

Customer Service Representative
 
Canonsburg medical company is seeing 15 Customer Service Reps for 3 month project starting in
mid-September.

Main Duties & Responsibilities: 

Verifies insurance information for accuracy and completeness and resolves discrepancies as needed. Obtains clinical information needed for order processing or reimbursement. 

Contacts patient to advise them of the order placed on their behalf and to confirm all patient demographic information; to communicate any financial responsibilities and/or additional information necessary for processing the order received; to promote other company product and services, as appropriate. 

Process information received from intake/service personnel. Ensures proper selection of information online to ensure timely delivery and appropriate revenue recognition for order. Maintains appropriate documentation received with order and conducts follow-up as applicable. Demonstrates professional etiquette and courtesy when interfacing with customers. 

Resolves patient/customer complaints by identifying problems and coordinating appropriate corrective action. Complies with and adheres to all regulatory compliance areas, policies and procedures, and "best practices". Performs other related duties as directed by supervisor.

Two shifts are available Monday-Friday 10:00am-6:30pm or 10:30am-7:00pm.
 


© 2017 Powered by Rootjobs     About Us   Sitemap   Terms and Conditions   Privacy Policy   Mobile Version     Twitter RSS LinkedIn Facebook