5+ years Voice and Data Networking technologies experience.
3+ years network performance, scalability, security, reliability and fault tolerance experience
Expert troubleshooting experience with a large (1000+ phones) environment
Designs, builds and implements local and enterprise-wide call center and telephony solutions and interfaces
Provides convergence of voice and data technologies and integration with legacy systems
Troubleshoots telephony related problems including VOIP, Call Center and Legacy system integration issues and follows through to resolution.