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Company Info
Convergys Corporation


Sf, NJ, United States

Phone: (214) 935-8313
Web Site: Convergys.com

Company Profile


Customer Service


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Job ID:

11207

Location:

Sf, NJ, United States 

Category:

Admin-Clerical, Entry Level, Customer-Service, Franchise, General-Business

Salary:

$30.00 per hour
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Job Views:

347

Zip Code:

90011

Employment Type:

Part time, Contract to Hire - W2, Freelance

Posted:

06.07.2015
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Job Description:

Our office is looking for someone to work as Customer Service Representative. Looking for someone with an outgoing personality but who can be very focused and can multitask. Busy practice. Never a dull moment. Needs to be an independent worker and doesn't require strict supervision.

 

  • Assist potential client by explaining our processes, answering questions regarding products and services.
  • Actively identifies sales opportunities to originate new business 
  • Manage all day-to-day responsibilities for servicing an ever growing client portfolio.
  • Effectively applies analytical skills to quickly and efficiently resolve any customer issues.
  • Take ownership of customer concerns and works with management to formulate and execute strategies for potential problems.
  • Perform clerical functions associated with generating new accounts
  • Develop an understanding and abides by the philosophy of the organization, including company policies, operational procedures and compliance.


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