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Company Info
Exxon Mobil Corporation

97-35 Drew Street
Ozone Park, NY, United States

Phone: 5053849274
Web Site: http://corporate.exxonmobil.com

Company Profile


Client Service Specialist


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Job ID:

11039

Location:

Ozone Park, OH, United States 

Category:

Admin-Clerical

Salary:

20/18 per hour
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Job Views:

192

Zip Code:

11416

Employment Type:

Full time, Part time

Posted:

05.29.2015
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Job Description:

The Client Service Specialist handles client inquires in a help desk environment. The CSS answers all help desk calls and supports the Client Service Team with help desk operations. This position involves extensive contact with client participants and a focus on superior client satisfaction. Under direct supervision, the CSS responds to and diagnoses problems through discussion with end users and accessing company software.



Requirements:
• Exemplary written and verbal communication skills
• Excellent customer service and interpersonal skills required
• Ability to multi-task and handle large volumes of work in a short period of time
• Flexibility to accommodate a variety of priorities
• MS Office (Excel, Word, PowerPoint) Access a plus
• Must be thoroughly computer /Internet literate and able to learn new software quickly
• Ability to manage relationships in a fast paced environment
Experience:
1+ years experience in call center environment or 2 yrs. college a plus


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