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EApps Tech LLC

4208 Six Forks Road Suite 1000
Raleigh, NC, United States

Phone: 919-521-4343
Web Site: www.eappstech.com

Company Profile

Middleware Software Engineer , Philadelphia, PA (Onsite at Client)


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Raleigh, NC, United States 





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Job Description:

Job Description:
To be responsible for the Support & administration of applications and services used for the production, management & delivery of various business-facing applications
Key Responsibilities :
  • Troubleshoots and provides production support at all tiers of operation of assigned application(s)
  • Designs and supports multi-tier application deployments and change methodology.
  • Provides status updates to team members and development managers as requested
  • Responds to ad-hoc requests with timely and accurate assistance.
  • Follows up with developers and vendor support to ensure that best practices have been implemented.
  • Clearly communicate information to internal and external teams.
  • Creatively solves problems and utilizes analytical skills to provide support to client needs
  • Performs capacity analysis and planning in accordance with current and projected system demands.
  • Performs real time monitoring using appropriate tools to verify service level agreements
  • Works with Service Desk to facilitate production support efforts and Tier-1 support responses to application related issues.
  • Builds strong relationships with internal customers and vendor support resources
  • Adheres to IT Security Policies and develops all solutions with security in mind.
  • Ability and availability to provide after-hours support on an as-needed basis or in a rotation
  • Maintains installation and run-book documentation as well as any other reference materials needed in order to support the application(s)
Skills & Qualification :
  • Experience in the administration of JBoss, Websphere, or Weblogic application server platforms. 
  • Experience with Apache or IIS web servers a plus.
  • Experience with Windows operating system tools, permissions, and troubleshooting
  • Proficiency with Java Virtual Machines tuning.
  • Work closely with development teams to understand application changes and their impact on middleware services and systems.
  • Proficiency with Java application deployments and troubleshooting in a multi-server environment
  • Commitment to displaying a high level of customer service
  • Ability to communicate solutions and concepts clearly to technical resources as well as non-technical customers and users.
  • Team and solution oriented
  • Must be adaptable, flexible, and ability to prioritize multiple tasks while working in a quick-paced changing environment
  • Detail oriented, highly accurate, and strong organizational and customer service skills
  • 1-2 years related software a plus

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