Gillece Services

Company Details

Dispatcher Representatives

Job ID

: 22821

Location

: Pittsburgh, PA, USA

Salary

: $$16.00 per hour

Job Views

: 44

Posted

: 10-17-2019

Key Skills

customer Service, Dispatching

Job Description

The selected candidate will have a dynamic phone presence, excellent problem solving and customer service skills, and a working knowledge of computer software.

Required:

  • Field incoming calls to increase sales & traffic for most efficient & effective services
  • Interview customers by phone to obtain all necessary info to provide the best service
  • Handle customer complaints and customer concerns with billing or service
  • Dispatch Service Technicians to job sites
  • Handle Technician issues
  • Track job tickets & time records and make regular reports
  • Follow-up with customers to ensure on-time & satisfactory service
  • Excellent people skills
  • Self-motivated


    This position is located at our Headquarters in Bridgeville, PA

    MUST BE AVAILABLE TO WORK WEEKENDS and Holidays
    Interested? Reply to this posting with your resume or information.

 

Job Category
Customer-Service
Employment Types
Full time
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