Company Details

Data Collection Researcher

Job ID

: 22423


: Santa Monica, CA 90404, USA


: Not Specified

Job Views

: 162


: 08-12-2019

Key Skills

JIRA, Confluence, User Testing, Centercode

Job Description

Job Title               : Data Collection Researcher

Location               : Santa Monica, CA

Duration              : 5 Months


Services to be performed

  • Manage the recruiting of participants for research interviews and discussions, including, but not limited to, screening, scheduling, and processing incentive payments
  • Partner with the product and design teams as well as other teams across the organization to clarify research requests, including scoping projects and coordinating testing needs
  • Manage, maintain, and grow a database of users for research projects
  • Continuously evaluate research management tools and processes to ensure they are efficient, high quality, and scalable, and offer solutions to improve these tools and processes
  • Lead small to medium projects related to improving existing processes or launching new projects
  • Assist the UX Research team in keeping the research report library up-to-date and comprehensive
  • Field Research Requests & convert them to JIRA's for tracking
  • Track JIRA's & Update stakeholders on active tickets / delays
  • Write up Research Plans for Nicole to review
  • Write up surveys
  • Input surveys
  • Book rooms for Focus Groups/Interviews
  • Book home visits with LA based Ring Explorers
  • Learn to review research data and provide insights to Product Managers & Designers


Required Skills

  • Bachelor's degree or equivalent experience
  • Strong oral and written communication skills
  • Experience balancing multiple tasks and deadlines
  • Dedicated, self-motivated, and dependable


Preferred Skills 

  • Bachelor's degree in a relevant field (including, but not limited to, Anthropology, Social Science, Design Research, Human Computer Interaction, Psychology, or Marketing) or equivalent experience
  • Previous experience with user experience research
  • Experience with process improvement, such as helping yourself and others be more productive by creating tools, wikis, templates and other improvements that save time and add quality
  • Experience working with JIRA, Confluence, UserTesting, Centercode
  • Experience working with Product Management
  • Experience working with Product Designers
  • Experience creating reports for Senior Management & Executives
  • Interest in and familiarity with technology products
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