Company Details

Customer Service Rep

Job ID

: 18403

Location

: Mason, OH, USA

Salary

: 12 $ per hour

Job Views

: 10

Posted

: 05-18-2017

Key Skills

Call Center

Job Description

Job Duties:

  • • Performs outbound calls to members and doctors’ offices to notify outcome of prior authorization, case details, and coverage dates 
    • Documents a call logs in the computer system (using multiple systems), and monitors outbound reporting to ensure timeliness of call completion 
    • Monitors requests via e-mail for outbound call notifications 
    • Requires proficiency in typing, communication, and customer service 

Requirements:

  • High school graduate.
  • Minimum of 1-2 years of experience in data entry or customer service. 
  • Detail oriented with good analytical skills. 
  • Excellent written and verbal communication skills with the ability to interact well at all levels.
  • Must be well organized and have the ability to multi task. 
  • Computer proficiency in MS Office applications.

Hours:

  • Shifts anywhere between 7:00am - 10:00pm EST

Pay Rate:

  • $12/hr. 
Job Category
Customer-Service
Employment Types
Contract - W2
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