Company Details

Collaboration Engineer

Job ID

: 21102

Location

: Minneapolis, MN, USA

Salary

: $50 per hour

Job Views

: 193

Posted

: 10-17-2018

Key Skills

Outlook, Skype for Business, SharePoint, RightFax, Proofpoint, MS Office 365, Exchange, MS Teams, Yammer and Cisco CUCI Lync

Job Description

Description:

  • Troubleshooting collaboration and mobile applications such as Outlook, Skype for Business, SharePoint, RightFax, Proofpoint, MS Office 365, Exchange, MS Teams, Yammer and Cisco CUCI Lync
  • Deployments and Installs of the above software
  • Working with Tier 3 Engineers to identify trends in incidents
  • Supporting Android and iOS devices
  • Troubleshooting mobile applications on Android and iOS devices such as email, Skype, MS Teams, and Yammer
  • Troubleshooting email security and retention issues
  • Troubleshooting user profile issues
  • Troubleshooting and managing SharePoint access and permissions issues
  • Managing .PST files and email inbox issues
  • Incident, Problem and Request management
  • Participation in an on-call rotation
Job Category
Information-Technology
Employment Types
Full time
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