Jobs in Telecommunications

customer Support 49
Tech Providers, Inc.    03-18-2020 Festus, MO, USA
  • Able to take 80+ calls per day.
  • Call center experience is preferred. *** Attends work on a regular and predictable basis.
  • Answers all incoming calls as the main responder is usually the first contact for referral sources.
  • Makes determination of required action.
  • Must have proven human relations skills dealing with referral sources, patients, and administrative departments.
  • General office skills such as proficiency in PC programs and data entry, typing, filing, and basic math are essential.
Trainee Java Developer 58
Centillionz    02-11-2020 Piscataway, NJ 08854, USA

Roles & Responsibilities of Java Developer:

  • Basic Working Knowledge of C, C++, OOP’S Concept, SQL, PLSQL, 
  • Apply new technologies such as Spring Web flow, Spring MVC and other Spring technologies. 
  • Technical skills and good knowledge in Java/J2EE programming languages.
  • Client server / web-based programming development environments.  
  • Demonstrated track record of strong analysis, design and implementation capabilities
  • Demonstrated proficiency developing applications using:

              1.Junit

        2.Interfaces to Stored Procedures and SQL to JDBC framework

        3.REST Microservices

  • Excellent written & spoken communication skills


Procurement Specialist I 65
TekWissen LLC    12-18-2019 Andover, MA, USA

Job Description: 

  • The employee is responsible for the follow-up and statuses of all open purchase orders for GBS – REPS Procurement.  
  • Primary activities will be updating delivery schedules, clearing unacknowledged, rejected and AWE’d status POs. 
  •  The employee is expected to be the liaison/the first line of communication between RTN programs and key suppliers. 
 
Procurement Specialist I 58
TekWissen LLC    12-18-2019 Andover, MA, USA

Job Description: 

  • The employee is responsible for the follow-up and statuses of all open purchase orders for GBS – REPS Procurement.  
  • Primary activities will be updating delivery schedules, clearing unacknowledged, rejected and AWE’d status POs. 
  •  The employee is expected to be the liaison/the first line of communication between RTN programs and key suppliers. 
 
Call Center Representatives 79
Morell Engineering    12-09-2019 Dallas, TX, USA

We are seeking energetic and reliable professionals to join our team as Call Center Representatives. The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues and directing calls to the managerial team when necessary. Our Call Center Representatives are often the first point of contact for customers’ product issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.

Responsibilities:

? Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
? Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
? Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
? Building lasting relationships with clients and other call center team members based on trust and reliability.
? Utilizing software, databases, scripts, and tools appropriately.
? Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
? Making sales or recommendations for products or services that may better suit client needs.
? Taking part in training and other learning opportunities to expand knowledge of company and position.
? Adhering to all company policies and procedures.

General Duties
-Demonstrated customer-focused, service
-Successfully achieve performance goals.
-Maintains best practices and policies.
-Answer incoming calls from current customer base and take the extra mile to engage customer to ensure customer specification ordered is accurate to the need
-Communicate internally all necessary customer requests/changes, usage patterns, service issues etc.
-Understand and support customer needs creating ongoing customer relationship
-Ongoing research and knowledge of company products offered to optimize customer satisfaction


QUALIFICATIONS
-Minimum of High School diploma or GED educational background.
-Dependable, punctual, and reliable are a must for the position
-Proven customer service or client services support
-Meet all accuracy standards and service observation (quality monitoring of calls)
-Strong phone contact and active listen skill, written and verbal communication skills are essential
-Attention to detail
-Must be able to work in the US

Requirements:
? High School Diploma or equivalent.
? More education or experience may be preferred.
? Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
? Understanding of company products, services, and policies.
? Proficiency with computers, especially with CRM software, and strong typing skills.
? Ability to ask prying questions and diffuse tense situations.
? Strong time management and decision-making skills.
? Adaptability and accountability.

Call Center Representatives 127
Morell Engineering    12-09-2019 Athens, AL 35611, USA

We are seeking energetic and reliable professionals to join our team as Call Center Representatives. The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues and directing calls to the managerial team when necessary. Our Call Center Representatives are often the first point of contact for customers’ product issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.

Responsibilities:

? Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
? Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
? Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
? Building lasting relationships with clients and other call center team members based on trust and reliability.
? Utilizing software, databases, scripts, and tools appropriately.
? Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
? Making sales or recommendations for products or services that may better suit client needs.
? Taking part in training and other learning opportunities to expand knowledge of company and position.
? Adhering to all company policies and procedures.

General Duties
-Demonstrated customer-focused, service
-Successfully achieve performance goals.
-Maintains best practices and policies.
-Answer incoming calls from current customer base and take the extra mile to engage customer to ensure customer specification ordered is accurate to the need
-Communicate internally all necessary customer requests/changes, usage patterns, service issues etc.
-Understand and support customer needs creating ongoing customer relationship
-Ongoing research and knowledge of company products offered to optimize customer satisfaction


QUALIFICATIONS
-Minimum of High School diploma or GED educational background.
-Dependable, punctual, and reliable are a must for the position
-Proven customer service or client services support
-Meet all accuracy standards and service observation (quality monitoring of calls)
-Strong phone contact and active listen skill, written and verbal communication skills are essential
-Attention to detail
-Must be able to work in the US

Requirements:
? High School Diploma or equivalent.
? More education or experience may be preferred.
? Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
? Understanding of company products, services, and policies.
? Proficiency with computers, especially with CRM software, and strong typing skills.
? Ability to ask prying questions and diffuse tense situations.
? Strong time management and decision-making skills.
? Adaptability and accountability.

Network Automation Architect with Itential 134
Vivaran IT Solutions    11-26-2019 Denver, CO, USA

Requirements:

  • 5+ years on the Itential application designing and  solutioning network automation solutions to customer teams
  • Telecom background required
  • Exhibit ability to provide operational support for the solutions deployed
  • Develop APIs and adapters to ensure our system interacts with external systems
  • Ability to perform Low level and high level design for Itential applications and networking solutions
  • Provide innovative methods for and usage of Dev OPS platform for solution implementation
  • Should have worked with the REST API’s
  • Must to have knowledge on NODE.JS & Package manager
  • Worked on the data interchange format using JSON tool
  • Awareness on the YANG / YAML, TOSCA modelling methodologies
MetaSolv Architect 97
Vivaran IT Solutions    11-26-2019 Newburgh, NY 12550, USA

The position is for a Cable company which uses MetaSolv for its service provisioning and fulfilment process. The candidate will need to be able to stand up Integrations between OSS and Network stack to increase productivity of the company

 

Key Requirements:

  • 7-10 yrs hands on experience
  • Strong MetaSolv knowledge in thorough understanding of the Application, Database and Infrastructure setup
  • Thorough knowledge on MetaSolv data model across all modules of MetaSolv to include Inventory, Network Systems, ASR, PSR, ISR and EWO
  • Ability to perform designing solutions and ability to integrate OSS and BSS / NMS applications
  • Ability to perform application upgrades, OBF upgrades, Code deployments on Java integrations
  • Awareness on multiple modes of development - Waterfall and Agile
  • WebLogic admin & configuration, Oracle DBA knowledge, clustering & load balancer setup knowledge
  • Knowledge in MetaSolv integration with external interfaces using APIs/Web services, WebLogic JPD development & deployments
  • Good knowledge in data migration from legacy systems to MetaSolv
  • Should have hands on in deriving technical solutions & approaches
  • Hands on experience of MetaSolv M6.2, New Installation and Configuration, MSS/OBF Upgrade
Network system Admin 113
Ficus Inc    11-15-2019 Overland Park, KS, USA

Position : NETWORK SYS ADMIN 

Location- Overland Park KS

Job description

 

 

Responsible for operation of complex Network Management tools. Manages multiple instances and multiple types of high-performance, complex vendor software primarily in a Unix environment.  Participates in integration of new types and instances into business.

 

 

 

Manages Element Management system (EMS/OSS) which includes monitoring, break/fix activities, troubleshooting, testing, and capacity monitoring.    

Supports the day to day availability and performance of Element Management System (EMS/OSS). Proposes and implements complex system enhancements (software and hardware updates) that will improve the performance and reliability of the system.

Manages the configuration of the system. Supports the rollout of complex projects that impact operational support systems.

Interacts with hardware teams, element teams and other specialty teams.

Understands project management and provides leadership to project implementation

Experience using general office applications in order to perform work assignments

Basic understanding of IT systems including but not limited to networking of Enterprise Systems, Operating Systems, Database and web services.

 

 

Requirements

 

 

 

Must have requirements

Proficient working knowledge of UNIX/LINUX.

Proficiency in Unix Shell scripting.

Proficient in application administration.

Experience required in some of the following

Other scripting languages

ALU 5620 SAM

Ericsson ENM

Ericsson ServiceOn

Samsung CN-EMS, LSC-C,  LSM-R

Cisco Prime Network or Optical

Other

Self-starter who take initiatives and is comfortable working with minimal supervision.

Enthusiastic about the opportunity, establish key relationships, find answers, and resolve issues with minimal support.

Strong verbal and written communication skills and soft skills to work effectively with business units and communicate effectively and confidently with clients, team members and management.

Telecom domain experience and vernacular preferred.

 

Automation Engineer (Need Locals to TX ) 155
Techtriadteam    08-26-2019 Irving, TX, USA

intermediate level Java, and has actually USED Java recently.  If the candidate does not feel comfortable with Java questions, do not send them.  If they only know how to push buttons in an automation tool, in order to make scripts run, but have no idea how those scripts were created, DO NOT send them.  This isn’t automation from 5 years ago we are talking about, but the new wave of automation, where they can create custom scripts based on the automation frameworks that our Automation Developers will build.  Will be graded on BDD/Cucumber, Java, REST Assured/REST API, Selenium/web, Mobile/Appium, and Maven/Jenkins/GIT.

 

Absolutely need a Java Developer that is comfortable in Automation Development, who has built custom automation frameworks.

Strong understand that they will be in QA as an Automation Developer.

Code craftsmanship; rigor in high code quality, automated testing (JUnit, Mockito, Cucumber), and agile engineering best practices Preferred experience with Java development tooling: Maven and/or Gradle.

Used continuous integration environments like TeamCity, Jenkins, Hudson Minimum Qualifications:

BS in Engineering, Computer Science, Information Systems, or other technically related field Equivalent experience and/or degrees in other technical fields will be evaluated and considered

5+ years of experience in a development position

Strong technical knowledge building mission critical/highly available service-oriented software

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