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Ads Assessor- Work From Home- United States 80
Lionbridge
Houston, TX, USA

Status: Part Time- Regular up to 20 hours per week Program Description Are you looking for a job that gives you the opportunity to work with one of America’s top 100 most trusted companies while also growing your income from the comfort of your home? Then why not join Lionbridge as a part-time Independent Contractor. We are recruiting immediately for the role of Ads Assessor in the US. What does this job involve? By reviewing the content of internet search results you will play a part in improving the quality of one of the largest search engines in the world and in doing so you will make a really valuable contribution to the relevance of internet search results in US. In this job you will have the flexibility and freedom to work from your own home, working your own hours. Tasks are available 24/7 with a minimum of 10 hours to a maximum of 20 available weekly. Payment will be based on completion of the agreed upon tasks or engagements within the specified time period. Who is suitable for this job? We are looking for dynamic people who have strong communication skills and use the Internet daily. You should also be flexible, reliable and have the ability to interpret and follow established guidelines. Requirements • Fluency in English is essential, additional language skills are an advantage • Must be working and living in the US for a period of 5 years • Familiarity with current and historical business, media, sport, news, social media, cultural affairs with a strong focus on shopping sites etc. in your country • Flexibility to complete a variety of different tasks following standard sets of guidelines • Strong attention to detail, analytical skills and excellent communication are essential • Ability to work independently and flexibly to new techniques/processes • Preferred level of education/certification – Bachelor’s Degree (or equivalent) What We Offer • Flexible Hours. You will have the flexibility and freedom to work from your own home Sunday – Saturday, depending on availability of tasks • Further opportunities may arise to contribute to other tasks and projects on a freelance basis Technical Requirements • Work from home office environment • PC with Windows 10. Apple OS or older versions of Windows are not acceptable • High Speed Internet connection. Minimum upload speed of 1mbps • Software applications, e.g. Antivirus software, Adobe Flash Player, Acrobat Reader, Adobe Shockwave player, Microsoft Silverlight etc. Internet Explorer version 10 or higher is used on most tasks. If you are interested in applying for this opportunity, please click: https://careers.lionbridge.com/jobs/work-from-home-ads-assessor-united-states
Service Desk Analyst 188
SSI
Indianapolis, IN, USA

Major functions:

  • Performs problem determination via telephone support on standard hardware and software following the established standards and operating procedures.
  • Provides a high level of professionalism and customer service in all dealings with customers.
  • Develops a working knowledge of the customer’s business needs to better provide technical support in the business environment.
  • Utilizes problem management system to ensure customer problems are resolved.
  • Follows elevation procedures when problems need to be elevated to the next level of support
  • Assists with testing of new or updated customized software systems through environment testing to ensure quality control requirements are met.
  • Assists with technical evaluations of new hardware and software as assigned to ensure products being evaluated meet business and technical requirements.
  • Assists with customer training as required.
  • Uses all available educational resources to keep abreast of new developments in hardware and software and customer satisfaction techniques.
  • Assists in maintenance of Help Desk systems as required; keeping knowledge base and other tools up to date and accurate.

 

Technical/Functional skills:

  • Demonstrated ability to follow problem through to resolution.
  • Good interpersonal, oral, and written communication skills.
  • Ability to perform in a team environment.
  • Knowledge and experience of customer service practices

 

Education/Experience/Licenses etc.:

  • One year of Computer-related training courses or equivalent technical experience
  • Minimum of one year of customer service experience with majority of time spent on phone support. Analytical and problem solving skills.

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