Exceptional communication and customer handling skills
Experience working with ticketing system.
Strong analytical skills and quality conscious
Should work in 24/7 rotational shift timing
Should resolve technical problem (over a phone/Chat or remote systems support)
Understanding of Windows XP/Win 7.
Understanding of Email configuration and support on MS office tools.
VPN troubleshooting and Incident Management.
Understanding of Microsoft Office products (Excel, Word and Power Point Etc.)
Understanding of Network Concepts
Experience with AD
Understanding of troubleshooting Mobile Devices
Title: Software Engineer(EXT JS)
Location: Milpitas, CA
Job Duration: 6-12+ Months
Contract Type: W2
Job Description :
This position is part of CSG Operations group to build Web / Mobile Applications. The ideal candidate will have the following background and characteristics.
Technical Evaluation, Design and Implementation. .
Plus to have:
Position: Technology Lead – Informatica, Redshift, Oracle SQL
Location: Bethpage, NY
Job title: PHP developer
Location: Columbus, OH
Job Type: 12+ months contract
* Design, implement and coordinate the delivery of high quality, resilient, strategic solutions for Equities and FICC trade processing, trader workflows, risk management and reporting
* Collaborate with engineers across regions and lines of business to ensure consistent solutions across regions, trading asset classes and businesses that leverage Athena platform
* Develop in Python, using in-house built next generation Athena platform
* Programing languages (5+ years) : Python (must have), C/C++ or JAVA
* OS (5+ years): Linux/UNIX
* DB (5+ years) : SQL and NonSQL
* Data protocols ( 5+ years ) : JSON, XML
* Good communication skills
· Provide technical assistance for Infrastructure related problems
· Provide assistance for Office365 issues
· Resolve issues for clients via phone or electronically
· 24X7 Support
· Track customer issues and resolutions
· Previous experience in IT Call Center or other related fields is mandatory
· Strong troubleshooting and critical thinking skills
· Good Communication skills and a Positive attitude