Jobs in General-Business

EDI Service Lead - WTX / ITX

Arlington,VA 

12 months

Client : Nestle (CTS)

Skills:: IBM WTX / EDI /B2B

As an experienced EDI Service Lead the resource is expected to be responsible for end to end support activities for a production EDI

environment of a large food & beverage company including enhancements and incident management.

Responsibilities:

• Customer Interfacing & expectations management
• Project status reporting
• L2/L3 support
• Incident management, Service request fulfillment,problem management, Change Management, Knowledge management
• Requirements gathering for EDI enhancements
• Work closely with the Service Delivery manager & Lead to ensure successful deliveries of enhancements.
• Coordinate tasks with offshore teams
• Conduct Root Cause Analysis (RCA) in case of critical issues
• Improve in service quality by implementing the CSI initiatives
• Work on tight deadlines to roll out enhancements
• IBM WTX EDI mapping development
• EDI partner setups
• Automation/scripting
• Job scheduling
• AS2/FTP/sFTP/VAN Channel setups 

Primary Skills

• 7+ years of Hands-On experience on Mercator/Datastage TX/ WTX a must
• In depth knowledge of EDI mapping, partner setups, sessions etc.
• Experience of coordination with offshore teams.
• Understanding of AS2 and VAN Channels
• Possess excellent communication and technical skills
• Experience of Client/customer/Vendor interaction for requirement gathering.
• Exposure to FTP & sFTP protocols and FTP Server
• Understanding of X-12, EDIFACT, idoc, flat file data formats.
• Understanding of retail & supply chain X12 EDI transactions like 810, 850, 855, 860, 865, 856, 940, 945, 997, 864 etc. and corresponding EDIFACT transactions.
• Prior experience working on any ITSM tool like remedy,Service Now.
• Knowledge of Job Scheduling tool like WLM, Control M etc.
• Basic Knowledge of MS SQL queries
• Knowledge of scripting languages like windows batch, VB script, Powershell, perl or unix will be added advantage.

Thanks & Regards,

Rahul Choudhary | Talent Acquisition