Jobs in Customer-Service

Customer Support Specialist 5
Kelly Services    04-19-2018 Eagan, MN, USA
  • High school diploma or equivalency. 
  • One to two years Customer service experience. 
  • Demonstrated PC navigation and data entry skills. 
  • Strong oral and written communication skills.
  • Strong problem solving and decisions making skills.
  • Strong organizational skills.
  • Demonstrated skills as an empathetic and compassionate communicator.
  • Demonstrated ability to establish and maintain positive interpersonal relationships
  • Demonstrated ability to enhance or develop new skills in response to changing expectations.
Customer Service Representative 7
Kelly Services    04-11-2018 St. Louis, MO, USA

Job Description

  • These positions will primarily take inbound calls servicing both patients and doctors.  
  • Receive and place telephone calls.
  • Perform data entry and use software programs.
  • Maintain solid customer relationships by handling their questions and concerns with speed and professionalism.
  • Must document all calls and evaluate each account to determine if further research is necessary.
  • Responsible for providing world-class service to our customers in an accurate, efficient, and professional manner.
  • Required to meet productivity standards as set forth by the management team; and identify and report trends in call drivers to management. Requires close attention to accuracy, performs independently, subject to practices and procedures.
Machine Operator 24
Kelly Services    04-06-2018 St. Louis, MO, USA
  • Operate production machinery.
  • Set up equipment to necessary settings.
  • Monitor operation of machine.
  • Perform quality control inspections of finished product.

Requirements:

  • Possess a high school diploma or equivalent.
  • MUST have at least some experience as an Insert Operator.
  • Ability to lift up to 50 pounds. 
Data Entry Operator 24
Kelly Services    04-06-2018 Westlake Village, CA, USA

Performs low-volume data entry (average: 5,000 to 8,000 keystrokes per hour).

 

Performs basic management of electronic files (i.e., print, copy, transfer and delete).

 

Accesses information from a computer and/or maintains a computer database. Enters data for envelopes, labels, form letters and correspondence.

 

Formats and produce documents. Detects and correct errors. Uses word processing, spreadsheet, database or other software on a computer.

 

Must have Qualifications:

 

High School diploma or G.E.D. with valid documentation

 

Strong Data Entry Skills

Customer Service Associate 17
Kelly Services    04-06-2018 Byfield, Newbury, MA 01922, USA
  • Receive and place telephone calls
  • Perform data entry and use software programs
  • Maintain solid customer relationships by handling their questions and concerns with speed and professionalism
  • Must document all calls and evaluate each account to determine if further research is necessary
  • Responsible for providing world-class service to our customers in an accurate, efficient, and professional manner
  • Required to meet productivity standards as set forth by the management team; and identify and report trends in call drivers to management
  • Requires close attention to accuracy, performs independently, subject to practices and procedures

Job Requirements:

  • High school diploma or equivalent
  • Must be flexible with work schedule
  • Must have recent customer service experience or administrative experience in an office environment
  • Experience in the use of MS Word, Excel and Outlook
  • Excellent communication skills both verbally and in writing
Customer Service Call Center Rep 18
Kelly Services    04-06-2018 Fairfield, OH, USA

DUTIES
Place outbound patient telephone outreach. 
Perform data entry and use software programs. 
Maintain solid customer relationships by handling their questions and concerns with speed and professionalism. 
Must document all calls and evaluate each account to determine if further research is necessary. 
Responsible for providing world-class service to our customers in an accurate, efficient, and professional manner.

EDUCATION/EXPERIENCE 
High School Diploma / GED 
1-2 years of call center /customer service experience
Required to meet productivity standards as set forth by the management team; 
Requires close attention to accuracy, performs independently, subject to practices and procedures.
Microsoft Office (Word, Excel, Outlook)

Billing and Reimbursement Specialist 8
Kelly Services    04-06-2018 Warrendale, PA, USA

Job Requirements:

 

High school diploma or equivalent

At least six months of recent experience in the billing and/or collections required

Experienced in the use of MS Word and Excel

Must be detail oriented and self-starter

Ability to meet deadlines

Customer Care Representative 10
Kelly Services    04-06-2018 Tampa, FL, USA

BH1431147 - Anthem - Customer Care Representative – Tampa, FL

Kim Smith/Veronica Williamson/Lisa Caywood/Stephanie Aragon/Sara Rydahl

Tampa, FL 33601

Sourcing/Screening Order Request Template

 BH#:  Evergreen 1431147

Recruiter: Kim Smith, Veronica Williamson, Lisa Caywood, Stephanie Aragon and Sara Rydahl-Kim

Is this a sourcing only request? (Yes/No): Order is in the Approval Process

*If yes, sourcer will task candidates directly to recruiter without any prescreening.

Post to KCN (Yes/No): Yes

Post to CB (Yes/No): Yes

Send Candidate Testing (Yes (please include testing type)/No): No

Schedule Candidates (Yes (please include schedule dates/times)/No): No

Account/Customer: Anthem

Shift: Monday through Friday 9am to 5:30pm

Location: Tampa, FL

Position title: Customer Care Representative 

VMS order (Yes/No): Yes

Active, Project or Pipeline: Order in Approval Process

# of open positions: 44

Ideal # of tasks to be generated per week: 25

Existing pools of candidates (i.e. tasks, tearsheets, web responses, etc): No

Length of contract: 3 to 6 Month Contract with Possible Hire Based on Performance  

Relocation offered? No

Distance/Radius search: 20 miles

Pay Rate: $15.50

Years of experience (minimum/maximum): 1 year Customer Service but would prefer Call Center experience

Required education: High School Diploma or GED

Top 3 Must-Haves:

  1. Call Center/Customer Service experience
  2. Bilingual Spanish is a Plus!
  3. Good phone voice  
  4. Good computer skills – dual monitors

 

 

Copy of Job Posting:

 

Kelly Services is currently seeking several Customer Care Representatives for one of our top Healthcare Insurance clients for their Tampa, FL location.

The Customer Service Representative will respond to customer questions on the telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims.

Pay Rate: $15.50 per hour

Working Hours: Monday through Friday 9:00AM to 5:30 PM

Duration: 3 to 6 Month Contract with a Possible Hire Opportunity!

 Job Duties:

  • Operates a computer to obtain and research information plus documents information, activities and changes in the database.
  • Thoroughly documents inquiry outcomes for accurate tracking and analysis.
  • Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.
  • Receives and places follow-up telephone calls and e-mails to answer customer questions that are routine in nature.
  • Seeks, understands and responds to the needs and expectations of internal and external customers.
  • Required to meet department goals.

Job Requirements:

  • Requires a High School diploma or equivalent.
  • Must have 1 year of previous experience working in a Customer Service Call Center.  
  • Bilingual Spanish is preferred but not required.
  • Healthcare experience is a plus!
  • Excellent oral, written and interpersonal communication skills required.
  • Strong organizational, problem-solving and PC skills required.
  • Proficiency with computer navigation and data entry skills are required.

It's a great opportunity to get your foot in the door and gain valuable experience so apply today!!

As a Kelly Services candidate you will have access to numerous perks, including:

  • Exposure to a variety of career opportunities as a result of our expansive network of client companies 
  • Career guides, information and tools to help you successfully position yourself throughout every stage of your career
  • Access to more than 3,000 online training courses through our Kelly Learning Center
  • Weekly pay and service bonus plans
  • Group-rate insurance options available immediately upon hire*

*Available for purchase and administered by a designated third-party vendor

 

DM Clerk I 9
Kelly Services    04-06-2018 Miami, FL, USA

BH1432719 - Anthem - DM Clerk I - Miami, FL

Lisa Lambert

Miami, FL 33174

Kelly Services® has been providing outstanding employment opportunities to the most talented individuals in the marketplace. We are proud to offer a contract opportunity to work as a DM Clerk I position in a Fortune 500® corporation located in Miami, FL!

 By working with Kelly in this role, you would be eligible for:
- A competitive hourly pay rate with weekly checks
- Online continuing education via the Kelly Learning Center
- Several employee discounts
- And more!

 Pay Rate: $13.85 per hour

Important information: This position is recruited for by a remote Kelly office, not your local Kelly branch. To be considered for this position, you must use the “submit now” button below.

Contract:             04/16/18 – 08/31/18

Schedule:            8a – 5p Monday through Friday (unless otherwise specified)

Pay Rate:             $13.85 per hour

Job Details:

  • Responsible for intake and preparation of medical claims and related documents to ensure that they are ready for imaging processes.

 

Primary duties may include, but are not limited to:

  • Extracts, sorts, preps and batches paper claims.
  • May operate camera/scanner.
  • Routes claims and related documents within the company.
  • Sorts, logs and routes return or postage due mail.
  • Retrieves previous data entry claims as needed.
  • Requires GED/HS Diploma, 6 months related work experience in document management, mail handling, scanning, general office required; or any combination of education and experience which will provide an equivalent background.
  • Must possess ability to read, write and perform basic math.
  • Requires operation of basic office equipment.

 

Why Kelly?

As a Kelly Services candidate you will have access to numerous perks, including:

  • Exposure to a variety of career opportunities as a result of our expansive network of client companies 
  • Career guides, information and tools to help you successfully position yourself throughout every stage of your career
  • Access to more than 3,000 online training courses through our Kelly Learning Center
  • Weekly pay and service bonus plans
  • Group- rate insurance options available immediately upon hire*

 

Apply Today!

 

Technical Support Associate 144
NLB Services    04-03-2018 Los Angeles, CA, USA

- Provides technical support and training to personal computer and PC and/or Mac network users. Assists users in solving problems using available hardware and software tools
- Supports, installs, and maintains personal computers, local area networks, server hardware, operating systems, software, and related IT sanctioned peripherals

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