Jobs in Customer-Service

part time job offer 69
cryptosafex international textile ltd    03-21-2020 New York, NY, USA

Thanks for your interest in Crptosafex International Textile LTD. We look forward to reviewing your applications.

We provide Part time job for recruitment and equal employment opportunities to all employees and applicants for employment without regards to race,color,religion,sex,national origin ,age,disability or genetics. In addition to federal law reqruitment, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment,including,recruiting,hiring,placement,promotion,termination,layoff,recall,transfer,leaves of absence,compesation and training.
We welcome all applicants for this position. Should you be individually selected to participate in an assessment or selection process,accomodations are available upon request in relation to the materials or processes to be used

customer Support 48
Tech Providers, Inc.    03-18-2020 Festus, MO, USA
  • Able to take 80+ calls per day.
  • Call center experience is preferred. *** Attends work on a regular and predictable basis.
  • Answers all incoming calls as the main responder is usually the first contact for referral sources.
  • Makes determination of required action.
  • Must have proven human relations skills dealing with referral sources, patients, and administrative departments.
  • General office skills such as proficiency in PC programs and data entry, typing, filing, and basic math are essential.
Dispatcher 327
Gillece Services    03-18-2020 Bridgeville, PA, USA

The selected candidate will have a dynamic phone presence, excellent problem solving and customer service skills, and a working knowledge of computer software.

Required:

  • Field incoming calls to increase sales & traffic for most efficient & effective services
  • Interview customers by phone to obtain all necessary info to provide the best service
  • Track sales and make regular reports
  • Handle customer complaints and customer concerns with billing or service
  • Dispatch Service Technicians to job sites
  • Handle Technician issues
  • Follow-up with customers to ensure on-time & satisfactory service
  • Excellent people skills
  • Self-motivated


    This position is located at our Headquarters in Bridgeville, PA

    MUST BE AVAILABLE TO WORK WEEKENDS and Holidays
    Interested? Reply to this posting with your resume or information.

 

Customer Service Representatives 62
Gillece Services    03-17-2020 Bridgeville, PA, USA

As a Customer Service Representative, your job is to convert every inbound customer call into a booked service call. You will respond to customer requests, resolve issues and promote our services. In addition to taking all inbound calls, you will accurately input all customer information into the system while providing exceptional customer service. Other responsibilities include making outbound calls to offer various products and promotions to our previous customers. Must be able to work all shifts and Weekends. Our main headquarters is located in Bridgeville, PA. Directions to Bridgeville, PA - Click Here

Customer Service Representative Responsibilities:
Convert incoming customer calls into booked service appointments.
Make outbound calls to past customer, new customers,
Deliver call scripts with an authentic cadence; be clear, compelling and personable.
Respond to customer requests, resolving issues and promoting the brand.
Be professional and establish customer rapport, encouraging repeat business.
Participate in training to boost booked calls and practice outbound calling.
Adhere to the company's plan for resolving customer complaints quickly and favorably.
Maintain and update customer database with complete and accurate information.

Customer Service Representative Qualifications:
Must be available to work Weekends - Flexible Availability (Morning/Afternoon/Evening Shifts)

MUST have inbound call center experience& outbound Experience

Clear, concise and correct communication skills
Ability to multitask in a fast paced work environment
Exceptional listening skills and attention to detail
Successfully pass a background check and drug screening

What we are proud to offer you: Bonus and Incentive Structure, Paid Training, Paid Vacation, Health Insurance, Dental Insurance, 401K- With a company match

Bridgeville Borough – Allegheny County, Pennsylvania Bridgeville Borough is nestled between bridges to the north and south and surrounded by Chartiers Creek. The community is an easy drive to downtown Pittsburgh and Pittsburgh International Airport.

Dispatcher Representatives 217
Gillece Services    03-17-2020 Bridgeville, PA, USA

The selected candidate will have a dynamic phone presence, excellent problem solving and customer service skills, and a working knowledge of computer software.

Required:

  • Field incoming calls to increase sales & traffic for most efficient & effective services
  • Interview customers by phone to obtain all necessary info to provide the best service
  • Handle customer complaints and customer concerns with billing or service
  • Dispatch Service Technicians to job sites
  • Handle Technician issues
  • Track job tickets & time records and make regular reports
  • Follow-up with customers to ensure on-time & satisfactory service
  • Excellent people skills
  • Self-motivated


    This position is located at our Headquarters in Bridgeville, PA

    MUST BE AVAILABLE TO WORK WEEKENDS and Holidays
    Interested? Reply to this posting with your resume or information.

 

Customer Support Representative 142
Indiana Landmarks Center    02-26-2020 Indianapolis, IN 46202, USA

Our Customer Support Representative will help us live up to our service and support goals. The ideal candidate will be someone who will excel working in our fast-paced company, where the velocity from the time of order, design, manufacture and ship is very high. It is also an environment where everyone makes a difference.


RESPONSIBILITIES:

This position provides service in a high performance, customer focused environment. This position requires a high level of accuracy and detail orientation. A successful Representative will have a positive attitude, thrive in a team environment and have the ability to handle a high volume of activity.

Provide highly responsive service and support to our customers and agents in a courteous, professional, and efficient manner.
Manage and prioritize customer needs and requests; answer questions and solve customer problems promptly and effectively.
Administrative duties regarding transactional processes including order entry, quotes and other inquiries.
Manage customer issues and problems to ensure inquiries are directed to the appropriate internal areas and issues are resolved in a timely manner and with accurate information.
Coordinate with internal groups to exceed service level expectations and provide continuing visibility of commitments to the customer.
Resolve matters pertaining to order entry, administration, completion and build strong relationships that promote trust and confidence with the customer and internal departments.

QUALIFICATIONS: The ideal candidate will possess the following qualifications:

Associates degree in business or related field with 1-2 years experience in a customer facing position, OR entry level with a bachelor’s degree in business, marketing, or communications.
Computer proficiency with Microsoft Office (Word, Excel, PowerPoint).
Experience dealing with customer concerns and creating a positive experience for every customer interaction.
Motivated self-starter with a strong work ethic, a positive attitude, and professional demeanor.
Sense of urgency and commitment to customer needs that is focused on solutions.
Solid interpersonal skills to build and maintain favorable relationships with key internal and external contacts including customers, and coworkers.
Strong written communication skills to write business correspondence, activity and project reports.
Verbal communication skills to articulate clearly and effectively with external customers and company employees.
Able to work in a fast-paced environment to manage multiple tasks simultaneously and prioritize based on need.
Excellent problem-solving skills and ability to make appropriate decisions based on department processes, procedures, and company guidelines.
Demonstrate a high level of professionalism in personal conduct, interpersonal relations, and work performance.

Provider Claims Service Centre 46
Integrated Resources, Inc    02-18-2020 Houston, TX, USA


Job Title: Provider Claims Service Centre

Job Location: Houston, TX

Job Duration: 7 Months (Extension possibility)

Job timings: Mon to Fri 8.00AM to 5.00PM

                          Training Shift 7.30AM to 4.00PM

 

Position Summary:

Answers questions and resolves issues based on phone calls/letters from members, providers, and plan sponsors. Triages resulting rework to appropriate staff. Documents and tracks contacts with members, providers and plan sponsors.

Duties:

  • Explains member's rights and responsibilities in accordance with contract.
  • Processes claim referrals, new claim handoffs, nurse reviews, complaints (member/provider), grievance and appeals (member/provider) via target system.
  • Educates providers on our self-service options; Assists providers with credentialing and re-credentialing issues.
  • Responds to requests received from Healthcare's Law Document Centre regarding litigation, lawsuits.
  • Handles extensive file review requests. Assists in preparation of complaint trend reports. Assists in compiling claim data for customer audits.
  • Determines medical necessity, applicable coverage provisions and verifies member plan eligibility relating to incoming correspondence and internal referrals.
  • Handles incoming requests for appeals and pre-authorizations not handled by Clinical Claim Management.
  • Performs review of member claim history to ensure accurate tracking of benefit maximums and/or coinsurance/deductible. Performs financial data maintenance as necessary.
  • Uses applicable system tools and resources to produce quality letters and spreadsheets in response to inquiries received.

 

Experience:

  • 2+ years' recent experience in a call centre production environment OR customer service experiences in a transaction-based environment with extensive inbound/outbound phone experience REQUIRED.
  • 1-year minimum experience with Medicaid/Medicare or Health Insurance also in high volume production environment
  • Provider Claims or Medical Billing experience
  • 2+ recent years in a High-Volume Call Centre experience.


Education:

  • High School Diploma or GED required. Associates degree in Business, Accounting or equivalent work experience preferred.

 

Dispatchers 245
Gillece Services    01-24-2020 Bridgeville, PA, USA

Responsibilities

* Meet daily revenue and sold-hour goals by prioritizing the most urgent and profitable calls.
* Relay accurate information to technicians, ensuring proficient, quality customer experiences.
* Manage the whereabouts and needs of every technician in the field.
* Record the results of each service call and create report summaries for senior management.
* Be professional and establish customer rapport, encouraging repeat business.
* Respond to customer requests, resolving issues and promoting the brand.
* Participate in training to boost sales and ensure quick, accurate dispatch of incoming orders.
* Update customers throughout the day on the technician's progress.

Competencies for Success

* Develop a proven track record in the Dispatcher service.
* Dispatching Experience
* IT competent; good typist and proficient with phone systems.
* Highly organized with exceptional follow-through abilities.
* Strong verbal and written communications.
* Ability to build trust, diffuse conflict and hold others accountable.
* The personality that blends well with a fast-paced, goal-driven environment.
* A competitive individual contributor who also loves to win as a team.
* MUST BE AVAILABLE TO WORK WEEKENDS AND HOLIDAYS

Job Type: Full-time

Salary: $16.00 /hour

Customer Care Representative 140
Dalmat Engineering    01-24-2020 Victoria Island, Lagos, Nigeria

Responsibilities:

  1. Answering incoming customer calls regrading billing issues, services question and general client concern.
  2. Impact the company's bottom line by problem solving and turning frustrated clients into repeat customer.
  3. Work with the management team to stay updated and be informed of any changes in the company policies.
  4. Update customer information in the customer service database during and after each call.
  5. Provide Professional customer service.
Customer Service Representatives - Full Time 241
Gillece Services    01-17-2020 Bridgeville, PA, USA

As a Customer Service Representative, your job is to convert every inbound customer call into a booked service call. You will respond to customer requests, resolve issues and promote our services. In addition to taking all inbound calls, you will accurately input all customer information into the system while providing exceptional customer service. Other responsibilities include making outbound calls to offer various products and promotions to our previous customers. Must be able to work all shifts and Weekends.

Customer Service Representative Responsibilities:
Convert incoming customer calls into booked service appointments.
Make outbound calls to past customer, new customers,
Deliver call scripts with an authentic cadence; be clear, compelling and personable.
Respond to customer requests, resolving issues and promoting the brand.
Be professional and establish customer rapport, encouraging repeat business.
Participate in training to boost booked calls and practice outbound calling.
Adhere to the company's plan for resolving customer complaints quickly and favorably.
Maintain and update customer database with complete and accurate information.

Customer Service Representative Qualifications:
Must be available to work Weekends - Flexible Availability (Morning/Afternoon/Evening Shifts)

MUST have inbound call center experience& outbound Experience

Clear, concise and correct communication skills
Ability to multitask in a fast-paced work environment
Exceptional listening skills and attention to detail
Successfully pass a background check and drug screening

What we are proud to offer you: Bonus and Incentive Structure, Paid Training, Paid Vacation, Health Insurance, Dental Insurance, 401K- With a company match

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