Jobs in Customer-Service

Customer Service Representative / Support Sales Admin 32
eCom solution    09-11-2019 San Diego, CA 92121, USA

Responsible for Electronic file repository for following:

  • Sales orders, Contracts, Terms and Conditions, Assist with Reps and Certs Repository and NDA log.
  • Exostar Portal Management- Downloading and Accepting Orders for fulfilment.
  • Send order confirmations to customers post order entry.
  • Send reschedules/delay notifications to customers.
  • Perform post order review and assist with releasing orders on hold status.
  • Manage customer notifications of Non-Franchise/Obsolescence order change requirements.
  • Assistance with Quotes Dynamix Database.
  • Forward leads to appropriate Rep firms regions as required.
Assistant Call Center Manager 36
Gillece Services    09-06-2019 Bridgeville, PA, USA

Serving the Pittsburgh area for over 34 years, Gillece Services is looking to expand our customer service department with a motivated and team oriented Assistant Manager. As a family owned and operated business, we value the close-knit, team-oriented work environment that makes us successful and able to reach new heights.

This position does the role of the CSR but also is responsible for the training of new employees, and continue coaching of the team. We are looking for someone to take our team to the next level. Seeking someone with prior Call Center management experience and must be willing to work 10:00AM - 6:00PM or 11:00AM - 7:00PM.

CSR JOB DESCRIPTION: As a Customer Service Representative, your job is to convert every inbound customer call into a booked service call. You will respond to customer requests, resolve issues and promote our services. In addition to taking all inbound calls, you will accurately input all customer information into the system while providing exceptional customer service. Other responsibilities include making outbound calls to offer various products and promotions to our previous customers.

What we are proud to offer you:
Bonus and Incentive Structure
Paid Training
Paid Vacation
Health Insurance
401(k) Plan - Company Match Dental Insurance

Qualifications: Customer service experience, preferably over the phone Clear, concise and correct communication skills Ability to multitask in a fast paced work environment Exceptional listening skills and attention to detail Successfully pass a background check and drug screening

Customer Service Representatives - Full Time 24
Gillece Services    09-06-2019 Bridgeville, PA, USA

As a Customer Service Representative, your job is to convert every inbound customer call into a booked service call. You will respond to customer requests, resolve issues and promote our services. In addition to taking all inbound calls, you will accurately input all customer information into the system while providing exceptional customer service. Other responsibilities include making outbound calls to offer various products and promotions to our previous customers. Must be able to work all shifts and Weekends.

Customer Service Representative Responsibilities:
Convert incoming customer calls into booked service appointments.
Make outbound calls to past customer, new customers,
Deliver call scripts with an authentic cadence; be clear, compelling and personable.
Respond to customer requests, resolving issues and promoting the brand.
Be professional and establish customer rapport, encouraging repeat business.
Participate in training to boost booked calls and practice outbound calling.
Adhere to the company's plan for resolving customer complaints quickly and favorably.
Maintain and update customer database with complete and accurate information.

Customer Service Representative Qualifications:
Must be available to work Weekends - Flexible Availability (Morning/Afternoon/Evening Shifts)

MUST have inbound call center experience& outbound Experience

Clear, concise and correct communication skills
Ability to multitask in a fast-paced work environment
Exceptional listening skills and attention to detail
Successfully pass a background check and drug screening

What we are proud to offer you: Bonus and Incentive Structure, Paid Training, Paid Vacation, Health Insurance, Dental Insurance, 401K- With a company match

RECEPTIONIST / ADMINISTRATIVE ASSISTANT 53
Richard Powell & Associates    09-04-2019 Denver, CO, USA

We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.

Responsibilities

Greet and welcome guests as soon as they arrive at the office
Direct visitors to the appropriate person and office
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email
Receive, sort and distribute daily mail/deliveries
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Order front office supplies and keep inventory of stock
Update calendars and schedule meetings
Arrange travel and accommodations, and prepare vouchers
Keep updated records of office expenses and costs
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Mobile Phlebotomist - Oklahoma 92
myOnsite Healthcare LLC    08-23-2019 Ramona, OK 74061, USA

DESCRIPTION

myOnsite Healthcare is a national mobile phlebotomy company. myOnsite is looking for experienced phlebotomists that can make mobile collections and work well independently. There will be both pediatric and geriatric collections. This is a contract position, and will be paid per draw collection. This position would be ideal for an existing mobile phlebotomist to add to their current work, or for someone who wanted to work on a part time flexible basis.

KINDLY SHARE YOUR PREFERRED CITY TO WORK F AS A CONTRACTOR FROM THE BELOW LIST AND ANY OTHER PREFERENCE YOU MAY HAVE.

  1. Ramona
  2. Inola
  3. Stilwell
  4. Mcloud
  5. Tulsa
  6. Bristow
  7. Bartlesville
  8. Chickasha
  9. Lawton
  10. Mountain Park
  11. Waurika
  12. Miami
  13. Bartlesville

*REQUIREMENTS
Minimum requirements for hire are as follows, but not limited to:
- Ability to work independently
- Must be able to use a smartphone, and a computer
- Must have a reliable vehicle
- Will need to have a working computer and printer at home
- Must have a state, or national phlebotomy certification, or permitted to practice phlebotomy with earned certification
BENEFITS

Benefits are to be determined, varies on the type of hire, for example, full-time, part-time, independent contractor

Mobile Phlebotomist - Georgia 47
myOnsite Healthcare LLC    08-23-2019 Blairsville, GA 30512, USA

DESCRIPTION

myOnsite Healthcare is a national mobile phlebotomy company. myOnsite is looking for experienced phlebotomists that can make mobile collections and work well independently. There will be both pediatric and geriatric collections. This is a contract position, and will be paid per draw collection. This position would be ideal for an existing mobile phlebotomist to add to their current work, or for someone who wanted to work on a part time flexible basis.

KINDLY SHARE YOUR PREFERRED CITY TO WORK F AS A CONTRACTOR FROM THE BELOW LIST AND ANY OTHER PREFERENCE YOU MAY HAVE.

  1. Blairsville
  2. Tifton
  3. Augusta
  4. Hampton
  5. Sharpsburg
  6. Eastman
  7. Dawsonville
  8. Waycross
  9. Douglas
  10. Monroe
  11. Fitzgerald
  12. Thomson
  13. Douglasville


*REQUIREMENTS
Minimum requirements for hire are as follows, but not limited to:
- Ability to work independently
- Must be able to use a smartphone, and a computer
- Must have a reliable vehicle
- Will need to have a working computer and printer at home
- Must have a state, or national phlebotomy certification, or permitted to practice phlebotomy with earned certification
BENEFITS

Benefits are to be determined, varies on the type of hire, for example, full-time, part-time, independent contractor

Mobile Phlebotomist - North Carolina 69
myOnsite Healthcare LLC    08-23-2019 Kinston, NC, USA

DESCRIPTION
*
myOnsite Healthcare is a national mobile phlebotomy company. myOnsite is looking for experienced phlebotomists that can make mobile collections and work well independently. There will be both pediatric and geriatric collections. This is a contract position, and will be paid per draw collection. This position would be ideal for an existing mobile phlebotomist to add to their current work, or for someone who wanted to work on a part time flexible basis.
KINDLY SHARE YOUR PREFERRED CITY TO WORK AS A CONTRACTOR FROM THE BELOW LIST AND ANY OTHER PREFERENCE YOU MAY HAVE.

  1. Kinston
  2. Belhaven
  3. Goldsboro
  4. Sophia
  5. Fletcher
  6. Concord
  7. Hendersonville
  8. Oxford
  9. Wendell
  10. Greensboro
  11. Micro
  12. Wilmington
  13. Salisbury
  14. Swannanoa


REQUIREMENTS
Minimum requirements for hire are as follows, but not limited to:
- Ability to work independently
- Must be able to use a smartphone, and a computer
- Must have a reliable vehicle
- Will need to have a working computer and printer at home
- Must have a state, or national phlebotomy certification, or permitted to practice phlebotomy with earned certification

BENEFITS

Benefits are to be determined, varies on the type of hire, for example, full-time, part-time, independent contractor

IT Service desk Analyst 64
NLB Services    08-22-2019 Hartford, CT, USA

The IT Service Desk analyst will provide first line technical support to internal employees of customer.

  • The candidate will require an aptitude for working with applications/infrastructure components to undertake analysis, diagnosis and resolution of end user incidents, which may range from straightforward to more complicated technical issues.
  • Service desk analyst will have standard operating procedures to support majority of the incidents.

 

Responsibilities

  • Act as a single point of contact for phone calls, emails, chat and tickets from end users regarding IT issues and queries
  • Receiving, logging and managing calls from end users via telephone, email and chat
  • Provide accurate Incident resolution and Service Request management, within established Service Level Agreement (SLA) and Operating Level Agreement (OLA) time frames, meeting or exceeding customer’s requirements and expectations
  • Incidents and Service Requests are managed effectively; ensuring information is captured in the ITSM tool for future reference and analysis, in line with ITIL principles.
  • 1st line support and troubleshooting of IT related problems from in-house software and hardware such as Mobiles, Desktops, Laptops and Printers
  • Logs and manage incidents/Service Request in ITSM tool
  • Escalates unresolved tickets to Level 2 resolver groups
  • Take ownership of user incidents/requests and follow up the status on behalf of the user and communicate progress in a timely manner
  • To maintain a high degree of customer service for all support queries and adhere to all service management principles.
Receptionist/Admin Assistant 60
Laurel GroupmLLC    08-14-2019 Houston, TX 77064, USA

The Receptionist/Admin Assistant would be responsible for efficiently maintaining an organized and professional looking font office space. As the first face a guest or client would see upon entering the office, the Receptionist must be articulate, friendly, detail-oriented and have stellar customer service and interpersonal skills.

Responsibilities of the Receptionist:

• Meeting and greeting guests as they enter the office providing excellent hospitality and addressing their needs
• Answering phone calls, taking messages and distributing them accordingly
• Developing and maintaining a high level of company knowledge and professionalism
• Managing calendars
• Keeping the front desk, reception area, lobby and conference rooms tidy
• Distributing mail to the appropriate departments and staff members
• Serving as the main point of office questions and needs

Qualifications for the Receptionist:

• Must be an excellent communicator, including being comfortable speaking with people over the phone, through e-mail and in person
• 1 year and above experience working in a customer service or administrative position
• Experience working with Microsoft.
• Can-do attitude, motivated to succeed and passionate about helping others
• Strong leadership skills
• Ability to multi-task, good organizational and time management skills
• Ability to read, analyze, and interpret verbal and written instructions
• Detail-oriented

Education Requirements:

• High School Diploma or GED

Receptionist/Admin Assistant 81
Laurel GroupmLLC    08-14-2019 Laurel, MD, USA

The Receptionist/Admin Assistant would be responsible for efficiently maintaining an organized and professional looking font office space. As the first face a guest or client would see upon entering the office, the Receptionist must be articulate, friendly, detail-oriented and have stellar customer service and interpersonal skills.

Responsibilities of the Receptionist:

• Meeting and greeting guests as they enter the office providing excellent hospitality and addressing their needs
• Answering phone calls, taking messages and distributing them accordingly
• Developing and maintaining a high level of company knowledge and professionalism
• Managing calendars
• Keeping the front desk, reception area, lobby and conference rooms tidy
• Distributing mail to the appropriate departments and staff members
• Serving as the main point of office questions and needs

Qualifications for the Receptionist:

• Must be an excellent communicator, including being comfortable speaking with people over the phone, through e-mail and in person
• 1 year and above experience working in a customer service or administrative position
• Experience working with Microsoft.
• Can-do attitude, motivated to succeed and passionate about helping others
• Strong leadership skills
• Ability to multi-task, good organizational and time management skills
• Ability to read, analyze, and interpret verbal and written instructions
• Detail-oriented

Education Requirements:

• High School Diploma or GED

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