Jobs in Education

Microsoft Office Trainer 67
Infojini, Inc    06-19-2019 Annapolis, MD, USA



This is Chandler from Infojini Consulting. Hope you are doing well!


We are looking for Microsoft Office Trainer in Annapolis, MD 21401 for 1-3 years long term contract position. (With possible extension) Please send your resume along with hourly rate expectation to ASAP or call me at 201-830-1759.


Please refer someone else if you are not available currently or you are not right match for this job opportunity. We have great Referral Bonus up to $500!!! Please don't miss to refer someone who are looking for projects.


Job details mentioned below:

Title: Microsoft Office Trainer

Location: Annapolis, MD 21401

Duration: 1-3 years long term contract

Mode of Interview: In person

Client: Direct Client


Duties Include:

  • Delivery of hands on instruction for commercially available but extensively customized software and hardware used for the Maryland Judiciary including current and legacy versions of Microsoft operating systems, current and legacy versions of Microsoft Office,
  • Attendance at pre instruction/deployment setup meetings and conference calls locally in Annapolis and in Maryland Judiciary locations throughout the State as needed.
  • Providing post instruction/installation/upgrade desk-side support for all users.
  • Functioning as liaison between end users and Education Division leadership and designated individuals including help desk team, programmers, analysts, technicians, and project managers.
  • Providing phone/Help Desk support as assigned.
  • Assisting with all functions necessary to create, edit, modify, produce, and disseminate instructional documentation as assigned.
  • Performance of other functions necessary to support the mission of the AOC Education Division.

Required Skills:

  • Excellent communication (written and verbal) and presentation skills.
  • Interpersonal skills that include the patience, tact and ability to work effectively with both technical and non-technical users.
  • Extensive experience delivering customer training programs to individuals and groups of users.
  • Ability to identify and assist in troubleshooting user-defined problems.
  • Proficiency with current and legacy versions of the Windows operating systems including XP, 7, 8, and others
  • Proficiency with current versions of Microsoft Office including 2014 and 365.
  • Must have the aptitude to become proficient with commercial and non-commercial software and hardware used by the Maryland Judiciary including, but, not limited to case management software, revenue collection software, personal computers, printers, cash register system components, scanners, and mobile devices.
  • Must have extensive experience providing education to adults in a work setting.
  • A Bachelor's Degree from an accredited college or university with a major in Education/Training in the areas of Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline.

Preferred Skills:

  • Microsoft certifications issued within the last five years.
  • Documented experience or academic credentials in instructional design
  • Experience delivering short term training for professionally diverse groups.
  • Master’s Degree
HRIS Analyst 94
tCognition    06-12-2019 Boston, MA, USA

Job Summary:

This position is responsible for the support of HRIS applications (including Banner HR, Talent Acquisition and Time Tracking) within the Human Resources department. This includes responsibility for the application, system maintenance/upgrades and support of the Banner HR, Workforce Software and PeopleAdmin systems, as well as Cognos/Argos reporting. In addition, this position is responsible for reports/queries, analysis of data, interfaces, continuous automation efforts, data integrity, security, documentation of HRIS processes/policies/workflow, systems training and customer service and problem resolution activities.



? Run recurring reports from using our reporting tool, secure and distribute to users
? Assist in the development and deployment of ad hoc and standard report capabilities to users
? Assist in providing ad-hoc reports modifying existing SQL Developer code
? Assist in developing reports in Argos (as the University report writer tool)
? Serve as resource to HRM staff to support and implement reports or queries
? Assist in the training and documentation of our reporting solution to support user needs

20% of
Total Time

Banner HR/PeopleAdmin/Time Tracking Support

? Perform system admin activities such as updating supervisor changes, organization changes, mail drop and manage system access
? Provides support and solutions for end users of Banner HR and PeopleAdmin functionality
? Support all customers (faculty, staff, applicants, HRM) by troubleshooting and resolving any system issues and problems – respond to customers quickly and accurately.
? Assist in the evaluation, functional review and specification and implementation of new features/functionality within the Banner HR and/or PeopleAdmin system
? Assist in the upgrade or patches associated with Banner HR and PeopleAdmin, including specification creation, testing and training
? Identify and document technically-based process improvements that leverage technology and reduce manual efforts
? Assist in the training and documentation to support user needs

50% of
Total Time

Data Integrity

? Participates in efforts to manage data audits and reconciles HR data integration issues, including coordination with Office of Institutional Research, to enhance overall data integrity levels.
? Creates and acts upon audit queries to ensure the integrity of data in Banner HR, PeopleAdmin or the ODS.
? Works with HRM and key contacts in the colleges and divisions to help proactively identify and resolve issues associated with data.
? Serves as a contact with IT to resolve issues, the use of consistent data definitions and to research and offer solutions on all HRM system related problems.
? Assists in the review and/or testing of customizations, interfaces, and reports to ensure accuracy.
? Documents all data audits, definitions and data recommendations
? Assists in maintaining database tables and making appropriate changes and updates.

10% of
Total Time

Customer Service/Problem Resolution

? Provide technical support to key contacts, users, applicants and HRM staff on all HRM systems
? Assists in evaluating ways to use technology to automate manual HRM processes and improve HRM functionality

15% of
Total Time


? Assist in developing/updating training materials and train users on Banner HR, PeopleAdmin and Argos
? Assist in developing/updating training materials and train users on standard and ad hoc reporting tools
? Assist in developing and maintaining standard report and documentation library
? Assist in the creation and delivery of communications to key users, HRM, faculty and staff

5% of
Total Time

Financial Measures/ Customer Service Aspects

? Annual Operating Budget that the job manages (excluding payroll, one-time supplements or temporary expenditures such as capital equipment).
? Other Relevant Quantitative Information (e.g., monetary programs such as fundraising, financial aid, tuition revenues, project size or costs).
? Customer Service Aspects summarizing the customer service features of the job (e.g., student contact, external contacts, servicing needs of internal or external clients).

Explanation: This position serves the entire University and external applicants/candidates. Extremely strong customer service skills, effective problem solving, solid verbal and written communication skills and the establishment of successful working relationships will be necessary.



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