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Jobs In Alabama

Call Center Representatives 203
Morell Engineering
Athens, AL 35611, USA

We are seeking energetic and reliable professionals to join our team as Call Center Representatives. The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues and directing calls to the managerial team when necessary. Our Call Center Representatives are often the first point of contact for customers’ product issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.

Responsibilities:

? Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
? Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
? Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
? Building lasting relationships with clients and other call center team members based on trust and reliability.
? Utilizing software, databases, scripts, and tools appropriately.
? Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
? Making sales or recommendations for products or services that may better suit client needs.
? Taking part in training and other learning opportunities to expand knowledge of company and position.
? Adhering to all company policies and procedures.

General Duties
-Demonstrated customer-focused, service
-Successfully achieve performance goals.
-Maintains best practices and policies.
-Answer incoming calls from current customer base and take the extra mile to engage customer to ensure customer specification ordered is accurate to the need
-Communicate internally all necessary customer requests/changes, usage patterns, service issues etc.
-Understand and support customer needs creating ongoing customer relationship
-Ongoing research and knowledge of company products offered to optimize customer satisfaction


QUALIFICATIONS
-Minimum of High School diploma or GED educational background.
-Dependable, punctual, and reliable are a must for the position
-Proven customer service or client services support
-Meet all accuracy standards and service observation (quality monitoring of calls)
-Strong phone contact and active listen skill, written and verbal communication skills are essential
-Attention to detail
-Must be able to work in the US

Requirements:
? High School Diploma or equivalent.
? More education or experience may be preferred.
? Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
? Understanding of company products, services, and policies.
? Proficiency with computers, especially with CRM software, and strong typing skills.
? Ability to ask prying questions and diffuse tense situations.
? Strong time management and decision-making skills.
? Adaptability and accountability.

Electronic Assembly Specialist 209
E Talent Network
Huntsville, AL, USA

Position: Assembly Specialist
Location: Huntsville, AL 35824
Duration: 6+ Months

  • Job Description:
    Performs all Circuit Card production assembly operations on electronic/electrical and mechanical assemblies and subassemblies as an individual or as a member of a cross-functional, high performance work team. Performs simple rework and modification to circuit card parts and assemblies per requirements. Performs periodic operator maintenance on machines and tooling and machine set up tasks to prepare machines for circuit card production activity following provided machine inspection checklists. Provides maintenance on machines and tooling and machine set up tasks to prepare machines for production activity following machine inspection checklists.
  • Required Experience 
    Documents results in accordance with applicable procedures. Collects and inputs data for statistical process control analysis. Works under general supervision. Meet Circuit Card Assembly (CCA) customer satisfaction requirements for quality, performance and reliability. Possess technical skills necessary to perform CCA work using detail work instructions & other released planning documentation and a variety of other supporting technical documentation as required including but not limited to: CCA technical drawings, 2D & 3D models, schematics, circuit/wiring diagrams, process and equipment specifications, photographs, illustrations and sketches. 
    Perform all elements of CCA assembly, integration and test from detail fabrication, buildup of assemblies & subassemblies, through final integration. Perform CCA functional checkouts and system testing of electrical, electronic, mechanical systems and ground support equipment. Troubleshoot, fault isolate and document CCA nonconformances to correct deficiencies down to component level, with minimal technical support.
  • Perform, as required, approved CCA rework, modification, repairs and incorporation of changes per CCA technical documentation and formal direction to electrical, electronic and mechanical systems.
    Assist in defining, implementing, completing and monitoring the execution of the work scope. Make recommendations for refinement to CCA equipment and integration processes by conducting studies and evaluations that result in product and process improvements.
    Analyze CCA product, processes, test data, and rejection history to identify root cause for problems and assist with developing corrective action. May be required to obtain a security clearance, per specified program requirements.
  • Education / Experience:
    Work related skills equivalent to 3 years of circuit card related technical experience or a 2-year degree in electronics, mechanical or other technical discipline (or a minimum successful completion of all electronic courses contained with a 2-year electronics technical degree curriculum). HS Diploma or GED required
    Candidates must be able to support all shifts per business needs. Shifts will be assigned during assignment to meet business needs.

Vision Test required
Vision Requirements: Color Vision, Level 2; Visual Acuity, Near 20/20 and Visual Acuity, Far, 20/30

 

Civil Engineering Associate (EA) I & II 287
Outsourcing Partners Inc.
Mobile, AL, USA

The Engineering Associate (EA) I & II is an entry level position up through 4 years of professional work experience. The EA Performs assignments designed to develop professional work knowledge and abilities, requiring application of standard techniques, procedures, and criteria in carrying out a sequence of related engineering tasks. Limited exercise of judgment is required on details of work and in making preliminary selections and adaptations of engineering alternatives.

Duties

  • Learning what constitutes good engineering practice and applying it to his/her work.
  • Using computers, handbooks, drawing instruments, etc.
  • Performing basic design calculations within his/her discipline.
  • Performing neat, accurate, and productive work.
  • Assisting in preliminary design studies, project planning, and related activities that lead to the design of a project.
  • Assisting in the preparation of specifications, cost and material estimates, reports, and engineering studies.
  • Preparing design, detail, and layout drawings and design sketches.
  • Checking designs prepared by others.
  • Utilizing computers and CAD in the design effort.
  • Recognizing his/her limitations and asking for help when needed.
  • Following company policies and procedures regarding safety and quality.

Qualification

Minimum Requirements

  • A bachelor's degree in engineering from an accredited institution.
  • EIT is preferred.
  • Minimum of one year of Civil design experience.
  • Must have Civil 3D experience. 
  • The ability to express ideas clearly and concisely, both orally and in writing.

 

Physical Requirements

  • Must be willing to work flexible schedules, overtime and overnight travel as needed by the department needs.
  • Must be able to operate a computer and sit for long periods of time.
  • Ability to work in the field or outside, able to bend, stoop and climb.

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